Alienware Blackscreening

System
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Manufacturer Alienware
Model m15x
Total amount of system memory 4.00 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes

Storage
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Total size of hard disk(s) 290 GB
Disk partition (C 43 GB Free (290 GB Total)

Graphics
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Display adapter type NVIDIA GeForce 9800M GT
Total available graphics memory 1791 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 1279 MB
Display adapter driver version 6.0.6001.18000
Primary monitor resolution 1920x1200
DirectX version DirectX 10


My system. When i play games, the computer randomly freezes, and when it does, after about 5-10sec a black screen comes up, then after about another 5sec, it goes to my desktop then back to my game. It happens VERY frequently. Any solutions?

 

Try new video drivers. Sounds like the driver is crashing.

 

Do you mean just update them?

 

i can't speak

 

You dont have to get moody. I obviously wasn't sure what he meant. And how would i go as to finding a new driver and installing it?

 

nvidia.com and then download it and then run the .exe

I am not moody the truth hurts

There was only one way to take it

 

How do i find a new driver and install it without screwing something up? I also tried just updating my driver first and the NVIDIA one that i found on their site didnt work. it was for the right vid card, but some of my games said that they couldnt find a suitable display device.

 

http://www.nvidia.com/object/notebook_winvista_win7_195.62_whql.html

you got that one ?

there are lots of driver just download them until you get one that works

 

Alright thanks.

 

this is a Area-51 m15x since it has a 9800MGT, the latest driver that you can install with out BSOD, is the 186.81, any newer than that will not work with the Alienware Area 51 m15x.

Sad that the best driver for the m15x is from August, screw you Nvidia, I am going ATI next time.

 

Alright, I saw that driver as an option, but i just figured that i needed the newest one.

 

Alright. I updated to the 186.81 and once i get home from school Ill see if it fixes because my schools network has the game ports blocked. What should i do if i need another update in the future since the new ones don't work with my system?

 

there isn't much you can do besides find modified drivers. But they usually tend to be a little more buggy,

Really your best sticking with this one

 

I played for about two hours today,and i had zero black screens, so the problem seems to be fixed. Thanks for the help.

 

Nice to hear, sorry for being a little to short.

Good luck, thank you for inquireing from the greatest tech support on earth
known as NBR