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    Alienware Customer Service is a world of PAIN

    Discussion in 'Alienware' started by Sabapathy, May 20, 2008.

  1. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Please keep on-topic in here.
     
    Charles P. Jefferies, May 25, 2008
    #51
  2. Sabapathy

    Sabapathy Notebook Geek

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    Guess I have to take this legal. Still no signs of my money being returned from AW. Boy! - For such a huge company they definitely take their own sweet time correcting their mistakes dont they?

    My card is getting statemented tomorrow and after that I begin paying interest on that $200 that AW owes me... :(.
     
    Sabapathy, May 30, 2008
    #52
  3. tacomenace21

    tacomenace21 Notebook Deity

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    sorry to hear that I would probably call AW see if you can get an answer, if not I would contact ur CC to see if there is anything they can do.
     
    tacomenace21, May 30, 2008
    #53
  4. Sabapathy

    Sabapathy Notebook Geek

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    Thx man! - Armando just PM'ed stating that credit card reversal takes place at the end of each business day. Right now I am just wondering why it has to be this evening, considering that they had 7 business day evenings to credit the money on.
     
    Sabapathy, May 30, 2008
    #54
  5. crystak

    crystak Notebook Evangelist

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    Because... it takes place at the end of each business day at the end of each month!!! So you're lucky you only waited 7 days :D.
     
    crystak, May 30, 2008
    #55
  6. Sabapathy

    Sabapathy Notebook Geek

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    HAHA - Very funny!

    Wow! - These forums are really working. I just got a call from the Roswell division informing me that the credit reimbursement has just gone through.

    I am really confused now! - Sometimes AW puts on a good show, sometimes not.... :confused: Really dont know what to make of all this. They do something that makes me wanna praise them and then the imm. next moment they do something so hopelessly mundane that I curse them all over again...Love an hate I guess!!!
     
    Sabapathy, May 30, 2008
    #56
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