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    Alienware Engineering Troubleshooting Guides

    Discussion in 'Alienware' started by Alienware-Frank_L, Jul 24, 2012.

  1. Alienware-Frank_L

    Alienware-Frank_L Company Representative

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    Updating
     
    Last edited: Feb 9, 2015
    Alienware-Frank_L, Jul 24, 2012
    #1
  2. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Thanks for the great resources!
     
    Mr. Fox, Jul 25, 2012
    #2
  3. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    katalin_2003, Jul 29, 2012
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  4. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Here's an article and a video with more info on how to use the Nvidia Optimus Technology.

    And click here to learn how to test it.
     
    Alienware-Natalia_J, Aug 3, 2012
    #4
  5. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Alienware-Pablo_R, Aug 8, 2012
    #5
  6. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Alienware-Pablo_R, Aug 9, 2012
    #6
  7. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Here's how to install Alienrespawn on your computer, the download link for version 9.4.67 is included in the guide.

    How to Install Alienrespawn

    Release notes

    -Supports UEFI and Legacy BIOS

    -Automatically Creates and Customizes a Recovery Partition

    Requirements

    -15GB free space or greater
     
    Alienware-Pablo_R, Aug 10, 2012
    #7
  8. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    What is a service tag and where is it located? Find out with this article.
     
    Alienware-Pablo_R, Aug 10, 2012
    #8
  9. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Keep 'em coming guys. All awesome stuff. And, thank you for the technical resources.
     
    Mr. Fox, Aug 13, 2012
    #9
  10. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Alienware-Natalia_J, Aug 15, 2012
    #10
  11. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Alienware-Pablo_R, Aug 21, 2012
    #11
  12. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Man, I sure do appreciate all the helpful information you guys are feeding into this thread. Thank you!
     
    Mr. Fox, Aug 24, 2012
    #12
  13. LW_Black4

    LW_Black4 Newbie

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    Are there any resources available for the wiring on my P2 chassis (Area-51), as I've upgraded the motherboard and am now getting a error "Connection with the board has been refused"?
     
    LW_Black4, Sep 3, 2012
    #13
  14. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Learn How to remove the Hard Drives on your M18x r2 with this guide: Click here :)
     
    Alienware-Natalia_J, Sep 5, 2012
    #14
  15. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Alienware M14x r1 Teardown videos: Click here to watch videos on how to remove the memory, keyboard and the HDD.
     
    Alienware-Natalia_J, Sep 7, 2012
    #15
  16. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Do you really know Macro Keys are? Click here for more info
     
    Alienware-Natalia_J, Sep 11, 2012
    #16
  17. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Hello everyone, check out these new videos!

    The first one is about how to troubleshoot No Power issues, applies for Desktops and Laptops.
    The second one is Troubleshooting Basics starring our very own NJ!
     
    Alienware-Pablo_R, Sep 14, 2012
    #17
  18. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Pablo, those are great videos... very professionally done. I certainly hope that everyone in the NBR Alienware Community is regularly checking the http://forum.notebookreview.com/alienware/679548-alienware-engineering-troubleshooting-guides.html thread for new posts. Good job... keep up the great work. It is much appreciated.
     
    Mr. Fox, Sep 18, 2012
    #18
  19. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Alienware-Pablo_R, Sep 19, 2012
    #19
  20. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Alienware-Pablo_R, Sep 26, 2012
    #20
  21. Alienware-Frank_L

    Alienware-Frank_L Company Representative

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    Table updated up to 9/18/2012
     
    Alienware-Frank_L, Sep 28, 2012
    #21
  22. Oodle-Bear

    Oodle-Bear Alienware Mug, Testpilot

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    Thanks for all the great info guys, All your hard work really is appreciated.

    OB
     
    Oodle-Bear, Oct 12, 2012
    #22
  23. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Alienware-Natalia_J, Oct 24, 2012
    #23
  24. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Alienware-Natalia_J, Nov 8, 2012
    #24
  25. Alienware-Frank_L

    Alienware-Frank_L Company Representative

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    Table updated, Happy New Year!
     
    Alienware-Frank_L, Dec 31, 2012
    #25
  26. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Thanks for the December updates... good stuff every month, guys.

    I hope that the Community is checking out the information. Anyone that is not is missing out on useful knowledge.
     
    Mr. Fox, Dec 31, 2012
    #26
  27. daicharade1

    daicharade1 Notebook Consultant

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    Hello AW I recently got hold of an M11x R1 with issues of ALIEN-FX...all lights (kb, speaker grills,activity etc) appear off except the backlid alienhead. I bought it online with no returns.

    when I open cc everything loads i.e the theme.. zone color editors etc. I can edit save colors and all but when the settings are applied nothing happens no lights anywhere! I dont have any unknown devices in the device mngr list nor .net errors. Alien autopsy and the bios diagnostics report nothing but pass for all hardware. AlienFX tester shows the board information to be :

    2.00.01 and upgrading to 2.00.01. When I run the Apps in SDK folder in AW directory it runs all the apps without any issues but no lights whatsoever!


    Kindly advise all possible solutions. Regards!
     
    daicharade1, Feb 13, 2013
    #27
  28. steviejones133

    steviejones133 Notebook Nobel Laureate

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    First thing I would check is that your machine isn't set to "go dark" - check the AlienFX icon in the task tray area, right click and make sure you don't have a tick next to go dark. See below. If that doesn't work, you may have a loose or damaged cable which would need investigating.....

    [​IMG]
     
    steviejones133, Feb 14, 2013
    #28
  29. jiggymf

    jiggymf Notebook Evangelist

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    Just a thanks to the Alienware guys to keep updating this thread with info and nice to know stuff, very usefull!!
     
    jiggymf, Feb 17, 2013
    #29
  30. Nhirlathothep

    Nhirlathothep Notebook Geek

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    tnx, but this post isnt a bit outdated?
     
    Nhirlathothep, Aug 28, 2014
    #30