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    Alienware FAIL

    Discussion in 'Alienware' started by N1kkon, Jun 30, 2009.

  1. N1kkon

    N1kkon Notebook Consultant

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    So I got my m15x system back today from Alieware and I have some compaints. First off the packaging was terrible. The computer was just in the box not in those black styrofoam packing things ( dont know what to call them ).
    The hinge was fixed yet the new one creaks just like the old one.
    They scratched my name plate pretty bad ( not a huge deal but still sucks. )
    They didnt upgrade my HardDrive like they told me they would and that makes it hard to believe they fixed my GPU/CPU/Motherboard problem.
    All in all im pretty pissed and just blowing off steam.
    I plan to upgrade the HD myself now since Alienware cant seem to do it.
    I believe it was Whizzo who told me how to do it ( have to look for that thread ).
    Anyone else having similar problems?
     
    N1kkon, Jun 30, 2009
    #1
  2. EviLCorsaiR

    EviLCorsaiR Asura

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    You didn't have to post this twice.
     
    EviLCorsaiR, Jun 30, 2009
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  3. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    eBay it and get something else. These types of bad experiences tend to swell over time.
     
    Mandrake, Jun 30, 2009
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  4. N1kkon

    N1kkon Notebook Consultant

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    I didn't post it twice..
    Do you mean this exact thread?
     
    N1kkon, Jun 30, 2009
    #4
  5. EviLCorsaiR

    EviLCorsaiR Asura

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    Yep. Check the main page.
     
    EviLCorsaiR, Jun 30, 2009
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  6. N1kkon

    N1kkon Notebook Consultant

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    I just did. that was a mistake :eek:
    I got a 404 not found error so i hit submit twice and I guess it posted it twice.
    My apologies.
     
    N1kkon, Jun 30, 2009
    #6
  7. Rob41

    Rob41 Team Pirate Control

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    Wasn't it your plan to sell it anyway? I remember you had a thread for a very long time figuring out how much to sell it for.

    Although I sympathize for your your misfortune, we have been hearing about your laptop problems and you dissatisfaction with A.W. for a while now.

    Perhaps selling it and moving on would be the best thing to do now.
     
    Rob41, Jun 30, 2009
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  8. GabeZ

    GabeZ Information Technology

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    It's unfortunate that this has happened. The black support foam never did fit quite right, and I believe the system sat rather loosely to begin with. The name plate is really easy to fix. Just have them custom make another one and send it out. If my memory serves correctly, you have 15 days to inspect the system for quality following a repair. The hinges for that model have always creaked (unless it's a different type). If everything seems in order other than the name plate, I would just resolve the plate and purchase a new hard drive locally.

    Gabe
     
    GabeZ, Jun 30, 2009
    #8
  9. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    alienware is sinking since dell bought it.
     
    Luke1708, Jun 30, 2009
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  10. GabeZ

    GabeZ Information Technology

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    If memory serves me correctly, Dell brought the life raft...... ;)

    Gabe
     
    GabeZ, Jun 30, 2009
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  11. sleey0

    sleey0 R.I.P. AW Side Topics

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    Yeah, since Dell bought it and is now selling the M17x direct, 30 or so more countries now have access to AW for their very own gaming enjoyment!
     
    sleey0, Jun 30, 2009
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  12. The_Moo™

    The_Moo™ Here we go again.....

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    rotflmao rotflmao :rolleyes: :rolleyes:

    you mean in 2005? :rolleyes: :rolleyes: .....lmao

    their sales has increase and the output since the merger with dell is more as well. I only expect better prices and support....

    come on now :rolleyes: ;)
     
    The_Moo™, Jun 30, 2009
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  13. julian-nold

    julian-nold DELETED

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    But the influence increased^^ Look @ the europe prices of the m17x :mad:

    Greetings
    Julian
     
    julian-nold, Jun 30, 2009
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  14. Rob41

    Rob41 Team Pirate Control

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    I've got to say you are consistent with the trolling here. :rolleyes:
     
    Rob41, Jun 30, 2009
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  15. ryujin

    ryujin 2B or not 2B

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    ok all, lets play nice and get back on topic.
    thanks...
     
    ryujin, Jun 30, 2009
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  16. The_Moo™

    The_Moo™ Here we go again.....

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    to be fair to the OP and trollers this thread is about AW sucking and failing
     
    The_Moo™, Jun 30, 2009
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  17. ryujin

    ryujin 2B or not 2B

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    a bit true...

    but to be fair, he also is asking if anyone else had this issue, not about how the AW brand has been since the dell acquisition.
     
    ryujin, Jun 30, 2009
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  18. Krane

    Krane Notebook Prophet

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    Unlike Luke's trenchant remark, the OP provided information to substantiate his claims.

    Remember, if all we do is sugar coat everything AW how will improvements every be made? Besides, getting the bad along with the good--of any product--only makes this website a more reliable source, and all of us better educated consumers.
     
    Krane, Jun 30, 2009
    #18
  19. Phinagle

    Phinagle Notebook Prophet

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    Because he keeps catching fish.
     
    Phinagle, Jun 30, 2009
    #19