Alienware Shipping Habbits?

Ok , I ordered my alienware system, Wedsday, with an estimated ship date of December 19th. About 2 hours ago I got this email

" Thank you for choosing Alienware. Your order shipped out
today via Federal Express. Your Fedex tracking number(s) are provided
below.

Alienware order# XXXXXXXXXX

Tracking Number XXXXXXXXXXXXXX

Remember to make a note of your tracking numbers in case you need to
check on the delivery status of your order........."

Now, heres the weird parts. The order number on the email: is NOT my order number that alienware gave me, which is currently showing up as phase 4.

Now is it possibly my system really shipped, or is this just some type of fluke I need to know as we are going on vacation in the next week and were going to fly out tomorrow but if alienware is on way, wifey wants to wait so she can watch blueray's on trip.

System I ordered is a

M17

Video/Graphics Card: Dual 512MB ATI Mobility Radeon™ HD 3870 - CrossFireX™ Enabled!
Processor: Intel® Core™2 Extreme X9100 3.06GHz (6MB Cache, 1066MHz FSB)
Chassis: 17-Inch WideUXGA 1920 x 1200 LCD (1200p) with Clearview Technology
Keyboard Options: Illuminated Keyboard – Alienware Exclusive Design - Astral Blue
Operating System (Office software not included): Genuine Windows Vista® Ultimate (64-bit Edition) with Service Pack 1
Notebook Tuners and Remotes: Without Media Center Remote Control or TV Tuner
Memory: 4GB« Dual Channel DDR3 SO-DIMM at 1066MHz – 2 x 2048MB

System Drive: Extreme Performance (RAID 0) - 500GB (250GB x 2) 7,200RPM (8MB Cache) w/ Free Fall Protection
Optical Drives : Dual Layer Blu-ray Disc Reader (BD-ROM, DVD±RW, CD-RW )
Wireless Network Card: Internal Intel® Ultimate N 5300 a/b/g/Draft-N Mini-Card with MIMO Technology
The World's First 450 Mbps Wi-Fi Adapter!
Sound Card : Internal High-Definition Audio with Surround Sound
Warranty: 1-Year AlienCare Onsite Service and 24/7 Toll-Free Phone Support
Power: Additional Battery – 12-cell Lithium-Ion Battery

 

It's probably a good idea to ask Alienware.

 

Yah they arn't open at this point, which is bothering me. and I need to know if I am moving tickets or not. I need to figure it out with in 3 hours.

 

They use different Order Number for billing it happened to me don't worry.

 

So my order really shipped? 2nd question. I ordered the alienware metal case, they wouldn't ship that ahead of the computer would they?

 

If you really need to know, call their 24 hour technical support. They're not supposed to handle the situation, but if you explain it to them I'm sure that they will:

866-287-6727

 

Cool calling them now, MMM yay for odd alien hold music....

 

20 minutes on hold so far, how long does this usually take wow.

 

Hmm that order number may be for the metal case then.

 

Can any one who ordered a case with thier computer confirm if they ship as one or individually? I waited on hold for 2 hours last night, to have tech support tell me they couldn't help me.

 

I ordered mine with a case and I received them at the same time but I heard of at least one other person on the forum who received their case first. But that was because his laptop was severly delayed.

Enter the tracking number you received on this page and see if it returns anything: http://fedex.com/Tracking?cntry_code=us

 

It still shows nothing for it being tracked. I figured i could just check the weight, but its not registered on fedex yet.