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    Alienware UK closed?

    Discussion in 'Alienware' started by Shirtbuttons, Oct 12, 2009.

  1. Shirtbuttons

    Shirtbuttons Notebook Enthusiast

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    Hi,

    I've tried the AW UK website and get a memory full message. The billing/finance phone lines are closed. Strange.

    Any ideas?
     
    Shirtbuttons, Oct 12, 2009
    #1
  2. BatBoy

    BatBoy Notebook Nobel Laureate

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    May want to clear your browser cache. I was able to reach the UK site without issue. You mentioned the billing and finance numbers, but have you tried the others or email?

    http://www.alienware.co.uk/sub_pages/contact_alienware.aspx

    If this concerns a current AW system purchased from dell you can contact their support/CS team.
     
    BatBoy, Oct 12, 2009
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  3. Konig

    Konig Notebook Evangelist

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    I got through to the website, its open in another tab, as I write this.

    Edit: Funny, I reloaded the page and it showed the error. I got it last night too
     
    Konig, Oct 12, 2009
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  4. BatBoy

    BatBoy Notebook Nobel Laureate

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    Actually, it does appear their web server is having issues. Keep trying, it should be resolved shortly as I'm sure they want it live and available.

    For now you can use Google's cached AW UK Contact page
     
    BatBoy, Oct 12, 2009
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  5. Shirtbuttons

    Shirtbuttons Notebook Enthusiast

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    Thanks for that. Sorted the cache.

    Can't think why billing is closed though. Maybe they just don't want to give me my refund! Bought the system through AW not Dell.
     
    Shirtbuttons, Oct 12, 2009
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  6. Pman

    Pman Company Representative

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    perhaps they closing the EU operation until they can provide what might pass as a average service, as that would be an upgrade compared to what we have at the moment


    ...if only...

    on a side note i can connect to it ok, but it does appear to be intermitant
     
    Pman, Oct 12, 2009
    #6
  7. Shirtbuttons

    Shirtbuttons Notebook Enthusiast

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    To be honest the billing guys have been ok. They're based in Ireland rather than Bratislava.
     
    Shirtbuttons, Oct 12, 2009
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