Alienware dell warrenty

I know dell pc you get 1 year basic warrenty ( phone support and hardware replacement)
But if you buy the extended warrenty its still count only as one year - (RIP-OFF)

So If I wait until the last month of my basic warrenty befored it expired will dell let me get the extended warrenty and Accidental Damage Service as the same price as when you pre-order a new laptop.

Why the heck would I paid for extended warrenty and it will expired sames time as my basic warrenty.

 

I'm confused here. At purchase, you get the option to add a total of 2, 3 or 4 years of warranty, as well as any extra Accidental Damage Coverage that doesn't have to match your primarily warranty. For example, I have four years basic coverage, and two years Accidental Damage Coverage on my m17x r3 (soon to be AW 17)

 

You have to have 4 years enhanced and 4 years Accidental Damage Coverage. It required by dell and a big rip-off

 

What? Dell doesn't require that you buy anything.

 

Aftermarket you're going to pay a lot more money down the road to upgrade your warranty. I suggest buying what you need when you buy the machine itself as it will be much cheaper that way.

 

He wanted the 4 year enhanced and 2 year Accidental Damage Coverage.
Dell required the 4 years enhanced and 4 years Accidental Damage Coverage befored you can checked out.
He have to match the plan same as the enhanced warrenty.

 

you can buy the enhanced warrenty and Accidental Damage Coverage after your free basic warrenty almost end . If you but it now you just lost one year of the enhanced warrenty.

 

Yes, your warranty has to match your accidental warranty. It's unfortunate, but it's not like it's a rip off. In fact, most extended warranty suppliers require addons to be the same length as the main contract.

You could have bought 2 years warranty, and 2 years accidental, then extended your regular warranty near the end of the two years, though.

 

So this is not a rip-off? :
I know dell pc you get 1 year basic warrenty ( phone support and hardware replacement)
But if you buy the extended warrenty its still count only as one year - (RIP-OFF)
should this count as two years? one year free and one year that you paid extra for?

 

No, not at all. The Accidental Damage Coverage is added as an upgrade, if you wish, to your current warranty plan.
You pay extra for adding the Accidental Damage Coverage on top of what your purchased warranty plan has to offer.

 

im not talking about Accidental Damage Coverage .

 

It's still up to four years. I'm not sure how it's a rip off. You can just get four years of Basic and call it a day. In reality, you're paying for three of the four. Are you saying because you get a free year, it should be five years?

Because the first "free" year isn't really free, it's part of what you pay for.

EDIT: Wanted to add that if you get an upgrade to your warranty at the end of the first year, it'll just be upped to the total minus whatever has already gone by. So if you have two months left on the "first year" and update to a total of four years, you'll get three years and two months on your warranty.

Again, not really a rip-off. Generally by the time a two year warranty is finished, a new laptop is in order anyway. Even with the upgradability of the AW laptops, a warranty will only cover the original parts anyway, so two years might be something to consider instead of four. I got four because at the time, it was a special and the two year was about 30 bucks less than the four year, so that was a no-brainer.

It's the Accidental Damage I'm not sure if I want to renew. 350ish for two more years? Yikes.

 

I'm going to say what I think, regardless if you like it or not.

Here's a little bit of advice that may help you further in life - Don't put down anything until you've tried it. I got really annoyed reading your message about how dell warranty is a rip off, and I can tell you it is far from that.

First off, how many companies do you know of that offer accidental warranty coverage for starters? This means they will fix problems YOU have caused for morons who manage to spill orange juice or drop their laptop, how many companies will organise someone to come out to your house next day, should a problem arise, or ship you new parts?

The price is there for a reason and if you're too blind to realise why there is such a fee; perhaps you shouldn't be purchasing such an expensive item for starters.

Next time think before you write something.

 

I agree with this, but I also think there's a bit of a language barrier here as well. I'm not 100% sure English is the OP's first language.

 

What I find annoying with these "rip-off" posts is that if you don't like the terms, simply don't buy it! If you don't think the terms are fair, walk away...find another vendor. It seems like a lot of people here want Alienware, but at the same time, love to hate about how bad it is.

 

I didn't said I don't like Alienware im saying if I buy a new laptop they give you one year basic warrenty then I asked them I want to add the extended warrenty for one extra year . That once the basic warrenty expire my extended warranty expired at the same time. NOW THAT A RIP-OFF !!!!! I should have two years warenty total.
Execused my bad English but I don't care I can speak and write 10 language and located in usa 40 % of American that live here all their lives is on welfare or can't even graduate from high school .

 

My warranty was about to run out in October 2013 when I renewed it 1 month ago for 4 years. Now my warranty is extended to October 2017. I got exactly a four years warranty and not 3 as you are saying.

Sent from my SGH-T889 using Tapatalk 2

 

I had contact dell sale rep and said I will order the alienware 17 and I asked him about the warrenty he said one year basic warrenty and I told I like to purchased an extended warrenty for one more year. I asked him again when will my warranty expired after the purchased he said same time as the basic warrenty. he said the extended warrenty will start as soon I purchased it.
Renewing its different - you get the full 4 year Im talking about new purchased.


Forget it I just going to buy it without any extra warrenty and wait until the warrenty almost expired and call them up and renew it to 4 more years . That way I get 5 years warrenty in total . so they wont RIP ME OFF.
If I purchased new laptop and buy the extra 4 years warrenty I end up only getting 4 years total. Becaused dell sale support said my extended warranty start as soon I purchased it not after my basic warrenty is up..

 

Congrats. Probably a mistake on their part though.

It's still not a rip-off. The extended warranty covers more. That's what is "extended" about it, not the time itself.

Also, I gave you the benefit of the doubt with this thread, but your previous remark was uncalled for. Feel free to insult Americans, but recall that out of everyone in this thread, you have the worst spelling and grammar. So 10 languages or not, you can't really sit back and insult others based off that alone.

Continue to think it's a rip-off. If you think it's such, please do what minhajmsd did, so you can get your full four years. Just pray nothing happens in the first year that requires accidental damage.

 

LOL - go play your games and calm down to make you feel better I meant 10%

 

I am calm. I just think you're being extremely rude to people who are trying to help you.

 

Great thanks for all your help , since you and others are a pro gamer do you think 2 780 sli graphic card is better than one? I mean one 780 can play every game out there with full setting that what everyone said so far . so what the point of have two card in a laptop?

 

so you have the ability to play such games at higher settings for a lot longer than you would with just 1 card.

 

I think the OP is getting a wee bit confused regarding the warranty, so I will explain it, hopefully it will make sense - it is not a rip off. Okay, here goes:

Any brand new Alienware comes with 12mths or 1 yr basic warranty as standard. Dell give you the option to increase that (at time of purchase) up to a maximum of 4 years, which is inclusive of the standard warranty provided.

Where I think the confusion lies is that the web site tool shows "2, 3 or 4 yrs" as options - in reality, yes, this does include the 1 yr basic warranty - all the web site is doing is showing you how long your machine will be covered for IN TOTAL. I agree, it could be worded better - eg. 3 years EXTRA cover as opposed to saying 4 yrs, which gives the impression that the buyer is 'paying' for their standard warranty if they upgrade, and missing out on a year - thinking that it should be 1+4, right???. Technically, this is not the case. If you select 4 years, you are paying the premium required for an extra 3 yrs, hence 4 yrs in total. You are not paying for the standard 1 yr warranty at all.....

As for accidental damage warranty, you do not have to buy any, same as extended warranty. The difference being that AD cover can only match the length of standard warranty, it cannot exceed it. However, standard warranty CAN exceed AD cover and you do NOT have to buy 4 yrs AD if you are buying 4 yrs standard warranty.

I hope that maybe clears things up a tad. I can also tell the OP that if you leave buying warranty until it's almost expired, you can expect to pay probably double what you would have paid for the same length of warranty if you bought it with the machine at point of purchase. Up to you, if you want to be covered, I'd recommend buying it along with your machine as it will work out far more expensive if you buy it later on down the road.

Even if your son will change every 4-5 years, can he afford to put right something that went wrong (out of his own pocket) during the time he'd own the machine without any warranty?? - he'd be looking at well over the cost of 4 yrs if something like a gpu died on him.....look at the prices of gpu's on Ebay - a LOT more expensive than warranty, which would replace faulty hardware for him free of charge.

Just my two pennies worth!

 

Thankyou that the answer I been looking for.

 

You're welcome!

 

What just happened here?

 

An explanation of Dell warranty just happened here

 

TL;DR: warranties 'n' such.

You also have to make the distinction that the 1yr you get for free KIND of disappears, but the money that would go into that, goes towards the first year of Enhanced warranty.

It's a weird process, but they aren't ripping you off, and Stevie's explanation is perfect.