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    Alienware support in Canada

    Discussion in 'Alienware' started by QuickSkope, Jul 21, 2013.

  1. QuickSkope

    QuickSkope Notebook Geek

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    I've heard US support is awesome and first class. How is the Canadian support, being that were only a bit north of you guys?


    Sent from my SGH-I337M using Tapatalk 2
     
    QuickSkope, Jul 21, 2013
    #1
  2. Hybrys

    Hybrys That Damn Cactuar!

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    It's not bad. We still get good NBD service, but expect parts to take a little longer.
     
    Hybrys, Jul 21, 2013
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  3. Irakandji

    Irakandji Notebook Consultant

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    It has been good for me. I had one odd occurrence, I wanted a second 330W power adapter. For some reason, the Canadian support folks could not find the part. I contacted Luis Porras here and he was able to rectify the problem. I have had a number of Dell products over the years and have yet to be disappointed.
     
    Irakandji, Jul 21, 2013
    #3
  4. MogRules

    MogRules Notebook Deity

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    Been awesome for me and parts are still overnight in all of my instances. They still have warehouses and part stocks up here too :p
     
    MogRules, Jul 27, 2013
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  5. Zero989

    Zero989 Notebook Virtuoso

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    It's top notch. Bit of luck is required here and there for *bonuses*.
     
    Zero989, Jul 27, 2013
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  6. Hybrys

    Hybrys That Damn Cactuar!

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    Maybe I was just dealing with backorders then, but I had to wait 3-5 days for parts a few times.
     
    Hybrys, Jul 28, 2013
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