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    Alienware's superb warranty and excellent customer service - Details inside - Post your experiences

    Discussion in 'Alienware' started by Caladdon, Jul 20, 2013.

  1. jimmorvay

    jimmorvay Notebook Enthusiast

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    I believe that anything you buy from anyone, you will have good and bad experiences. Right now, I cannot say that I am pleased with the way Dell/Alienware is handling my case. here is a link to what I posted this morning.

    http://forum.notebookreview.com/ali...s-warranty-repair-issues-314.html#post9489238

    While it is nice to see people have zero problems with warranty service, I can only wish I had the same on my end. With everything that has happened to me with regards to hardware and software, I know it can happen as I work in IT / helpdesk Support, but the way Dell/Alienware is handling my case could definitely be better. :(
     
    jimmorvay, Dec 12, 2013
    #101
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