The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Area-51 m15x wont wake up

    Discussion in 'Alienware' started by shoot2kill, May 12, 2009.

  1. shoot2kill

    shoot2kill Notebook Guru

    Reputations:
    16
    Messages:
    68
    Likes Received:
    0
    Trophy Points:
    15
    Hello everyone,

    I have a problem where my m15x will not wake up from sleep or hibernation. If I leave the laptop running for a period of time, it goes to sleep however upon pressing the space bar and enter several times the keyboard lights up but the screen remains dark/blank.

    Thanks everyone.
     
    shoot2kill, May 12, 2009
    #1
  2. dogeatdawg

    dogeatdawg Notebook Guru

    Reputations:
    6
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
    dogeatdawg, May 12, 2009
    #2
  3. Alienware-Rose

    Alienware-Rose Notebook Guru

    Reputations:
    163
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    0
    Hello shoot2kill, we are working on a fix for that, in the meantime our support team suggests a complete reinstall. For additional assistance with this issue, you will want to contact our support agents at 1-866-287-6727, option 3, then 1 (USA) or online at- http://support.alienware.co.uk/Support_Pages/contact_support.aspx(International).

    The driver installation order is available from our AW knowledge base at- http://4help.alienware.com/cgi-bin/alienware.cfg/php/enduser/std_adp.php?p_faqid=465&p_created=1069467184&p_sid=Hk2FZJxj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OCw4JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zY2ZfZmFxcypjPSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PW0xNXggZHJpdmVycw**&p_li=&p_topview=1.

    Let us know how it goes!
     
    Alienware-Rose, May 13, 2009
    #3
  4. shoot2kill

    shoot2kill Notebook Guru

    Reputations:
    16
    Messages:
    68
    Likes Received:
    0
    Trophy Points:
    15
    thank you alienware-rose, but I have reinstalled over 5 times and the problem still continues.
     
    shoot2kill, Jun 24, 2009
    #4
  5. MrButterBiscuits

    MrButterBiscuits ~Veritas Y Aequitas~

    Reputations:
    477
    Messages:
    3,334
    Likes Received:
    0
    Trophy Points:
    105
    Ahhh Alienware rep!!! Ummm questions... We need to know about the M17x color bleeds, Sli problems and such? are you guys working on fixing those issues as well?
     
    MrButterBiscuits, Jun 24, 2009
    #5
  6. The_Moo™

    The_Moo™ Here we go again.....

    Reputations:
    3,973
    Messages:
    13,930
    Likes Received:
    0
    Trophy Points:
    455
    No offense butters but this is not the thread to ask that in .... its more of a PM issue
     
    The_Moo™, Jun 24, 2009
    #6
  7. bifnewman

    bifnewman Notebook Evangelist

    Reputations:
    6
    Messages:
    580
    Likes Received:
    0
    Trophy Points:
    30
    lol i still want the answer too... lol i guess i should pm too?
     
    bifnewman, Jun 24, 2009
    #7
  8. The_Moo™

    The_Moo™ Here we go again.....

    Reputations:
    3,973
    Messages:
    13,930
    Likes Received:
    0
    Trophy Points:
    455
    you might want to try Dell

    AW rose might be able to help though.

    Most reps on here have to keep pretty quite on most issues because they cannot "guarantee" anything
     
    The_Moo™, Jun 24, 2009
    #8
  9. MrButterBiscuits

    MrButterBiscuits ~Veritas Y Aequitas~

    Reputations:
    477
    Messages:
    3,334
    Likes Received:
    0
    Trophy Points:
    105
    Lol as you can tell Moo it was kind of a joke anyway
     
    MrButterBiscuits, Jun 24, 2009
    #9
  10. PhantomThief

    PhantomThief Notebook Guru

    Reputations:
    4
    Messages:
    74
    Likes Received:
    0
    Trophy Points:
    15
    I've had this same problem recently. I'm not sure what the cause of it is, but it's quite annoying as I like putting my laptop on sleep when I'm going to leave it for say half an hour or so.
     
    PhantomThief, Jun 24, 2009
    #10
  11. ArabellaUK

    ArabellaUK Notebook Consultant

    Reputations:
    25
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    Me too, though mine occasionally does wake-up but then the touch keys under the screen dont work!

    A
     
    ArabellaUK, Jun 24, 2009
    #11
  12. djan84

    djan84 Notebook Consultant

    Reputations:
    90
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    30
    no solution yet??
     
    djan84, Feb 2, 2010
    #12
  13. Kevinmcg

    Kevinmcg Notebook Deity

    Reputations:
    177
    Messages:
    737
    Likes Received:
    10
    Trophy Points:
    31
    ive had this happen once. not with the touch buttons, but im on an m17x R1
     
    Kevinmcg, Feb 2, 2010
    #13