Audio and Lag issues M17

Hello Together
I' ve got a few problems with my M17 and I wonder if somebody knows this issues, so lets start.
I tried to play dead space to see the performence of the m17, but after few minutes the video, audio and mouse begins to lag, so I killed the programm on taskmanager, back to the desktop the problems won't be disappear and the CPU is on 100%, only a reboot solves the problem.
The audio lag happens some times in desctop mode too, it's like the boxes would resounding, very strange...

Thanks for your answers

my system:
cpu: T9600
gpu: singel ati 3870
ram: 4gb
os: win vista 64bit
driver: original from cd

 

*Broken record begins*

Maybe it is the known issue in M17s: Sleep Mode. Many M17 owners report audio, video lag in their systems. This is caused by a flaw in Sleep Mode. I had it too, and only a restart would fix it. (The problem appears after waking up the M17 from Sleep Mode.)

So, disable all Sleep settings and instead use Hibernate in its place. No more issues.

There is currently no fix for it, but it's really not a big deal.

 

yup sleep issue

 

Hiya....we have had an issue reported for the M17 that may be what you are experiencing: stuttering sound, during gameplay or music playback. After following some normal troubleshooting steps like reinstalling sound drivers or hooking up headphones, the problem continued.

We were troubleshooting this problem with a couple of customers and we realized that the following steps will get rid of the problem:
1- Uninstall video card driver
2- Uninstall sound card driver
3- Reinstall sound card driver
4- Reinstall video card driver

If none of these resolutions work for your M17, please contact our support team for additional assistance. If you prefer you can contact our support team via our Alienware Forums from our main page via My Hive at-http://support.alienware.com/Profile/Login.aspx?ReturnUrl=%2fSupport_Pages%2fRestricted_Pages%2fmyhive.aspx

You may also contact our support team at 1-866-287-6727 (US) or online for EMEA at http://support.alienware.co.uk/Support_Pages/contact_support.aspx

If you are unable to log into My Hive USA, please PM me and I will help you with your username and log in information or registering.

 

does it matter what sound driver?

 

Hi,
the problem is solved thx dudes.
I've done these things wich Alienware-Rose has posted and now it looks like that it works, great.
but now there is an other problem, my screen background is some times red, just in games, if I move the screen desk into another position it disappear or it get worser. Is that an hardware defect from the grafic card, because somebody post about the same with a yellow screen.
sry for the bad english but I'm from switzerland
thx

 

so what did you end up doing in order to solve it. did you follow his instuction?

 

Worked for me too. Apparently the sound drivers need to be installed prior to the video drivers, which is contrary to what Alienware's "preferred" driver installation method says, and the way the image for our laptops was created. Here is the process I used for Windows Vista 64:

1. In Control Panel/Programs and Files: Right click ATI Install Manager, select Change, then Select Uninstall Drivers and Catalyst Control Center.

1.5 Reboot

2. In Control Panel/Programs and Files: Click "Realtek High Definition Audio Drivers" and select "Uninstall"

2.5 Reboot

3. Install Alienware's M17 Audio Device Drivers from "My Hive"

3.5 Reboot

4. Install Alienware's M17 Video Device Drivers v 8.52 (Because the 8.52 in MyHive contains the Catalyst Control Center, the 8.57 does not).

4.5 Reboot

5. Install Alienware's M17 Video Device Drivers v 8.57 (Installs updated drivers only, not an updated Catalyst Control Center.

5.5 Reboot.

Music plays without scratchyness, and games play without lag/sound issues. Outstanding job to the Alienware Reps who finally figured this out for us!

It got a bit scary after step 4 and 5, when my second video card was "deactivated due to driver conflict" but upon reboot it was working fine, and GPU-Z showed CrossfireX enabled, so the driver install just needed a reboot.

Entire process start to finish took me 1 hour 20 minutes because of all the rebooting, as the Shut Down process took a while to finish each time (the HDD light was flickering like mad, which is why I knew it was not locked up and was still doing stuff).

 

Issue resurfaced yesterday. See my post here: http://forum.notebookreview.com/showthread.php?t=368282&page=10

Any other thoughts Rose???

What about this? http://support.amd.com/us/kbarticle...tteringissuesseenwhenrunningvarious3Dapp.aspx