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    Audio problem M9700 + Windows 7

    Discussion in 'Alienware' started by khilona, Jan 12, 2009.

  1. khilona

    khilona Newbie

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    I recently upgraded to 7 from Vista. The device manager shows 'Soundmax' is installed and working perfectly. However, I do not get any audio. I even tried installed realtek drivers {the latest ones] to try my luck but to no avail.
    Wondering if anyone else with the system got their audio to work.
     
    khilona, Jan 12, 2009
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  2. Axman

    Axman Notebook Evangelist

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    thats odd. try to uninstall all the audio drivers and use drivercleaner and reinstall and see what happens
     
    Axman, Jan 12, 2009
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  3. xxEIEIOxx

    xxEIEIOxx Notebook Enthusiast

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    Nope, same system, same problem. The sound drivers appear to install correctly, but no sound and when you try to play a test tone it say that it failed. I spent about 3 hours trying to get this to work, then gave up and went back to Vista. I thought they were claiming that Window 7 would be compatible with Vista drivers. They are already screwing this up. I'd like to see a fix as I wont run 7 until there is one.
     
    xxEIEIOxx, Jan 12, 2009
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  4. Axman

    Axman Notebook Evangelist

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    i have no problems with 7. im sure there is a fix somewhere
     
    Axman, Jan 12, 2009
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  5. khilona

    khilona Newbie

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    Which audio driver are you using? The one from the Alienware driver page or some custom driver off another site?
    It's such a pain to play games without audio
     
    khilona, Jan 13, 2009
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  6. Axman

    Axman Notebook Evangelist

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    I'm using the ones that came with 7.
     
    Axman, Jan 13, 2009
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  7. khilona

    khilona Newbie

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    Hmm.. that's odd. I am assuming that you also have the 'Intel Integrated high definition audio' that Alienware used to bundle 2 years back.
    I am gonna try the M17 drivers now
     
    khilona, Jan 13, 2009
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  8. xxEIEIOxx

    xxEIEIOxx Notebook Enthusiast

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    m9700 uses SoundMAX Integrated audio and does not work. That other models work isn't relevant. m9750, m17, m17x, m15x all use different drivers than the m9700.
     
    xxEIEIOxx, Jan 13, 2009
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  9. Axman

    Axman Notebook Evangelist

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    that is odd.
     
    Axman, Jan 13, 2009
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  10. khilona

    khilona Newbie

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    It didn't work either. I believe if you check the tech spec, it says Intel High def. audio. Soundmax is the driver bundled along with it. There has been reports of people using Realtek drivers and getting it to work.
    Hoping for a breakthrough from someone!
     
    khilona, Jan 14, 2009
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  11. kluzanta

    kluzanta Newbie

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    Is there any fix to this? I've tried just about everything to no avail! I've installed windows 7 on this and the only thing not working is the sound card. I've used the Vista ones also from Alienware and it installed fine but when you boot into windows it says NO AC97 installed. The volume icon is working fine, but there is no sound. I've tried looking to see if the speakers were set as the default and they are. Anyone else with this same problem with a fix? Thanks in Advance....
     
    kluzanta, Mar 29, 2009
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  12. Frankincell

    Frankincell Notebook Enthusiast

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    I just got the audio working on Windows7-64bit by using this driver...
    http://www.nvidia.com/object/nforce_nf4_winxp64_6.86.html
    Just download it and run the executable to extract the files, then cancel the installation.
    In device manager, right-click and choose "upgrade driver", then choose the folder that nVidia extracted to.
    (Usually C:\NVIDIA\nForceWinXP64\6.86\AudioDrv)
    Hope that helps someone...
     
    Frankincell, Sep 24, 2009
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  13. granyte

    granyte ATI+AMD -> DAAMIT

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    soundmax if i recal right originaly my i8600 was bundled with sound max and it didnot worked with win7 at start ethier

    but i don't remember how i got it to work
    if you are still searching when i get it back to life i'll tell ya how


    on a side note m17 sound driver work more then fine with win 7
     
    granyte, Sep 24, 2009
    #13