CD causes a lot of vibration.

So I just got my M17x this weekend and I love it.

I just now discovered a possible problem. I just got MS Office to install onto this beast and when I inserted the disc into the BD-RE CDrom device it starts an annoying and very noticable buzzing/vibrating.

Is this normal?


One other random question: randomly the function keys seem to not be working. I'm not sure if it's the fact that I'm charging my laptop or not but for example: fn+F5 does not reduce the brightness and it also no longer displays those translucent images of the functions.

Also the Alt + Tab menu comes up and goes away instantly when I try to use it.

Any ideas?

 

Have you tried other media?

I also noticed a similar issue with my Microsoft Office install disc. Some discs just aren't as balanced as others - at least this has been my experience. MS Office disc 1 has always sounded like it was going to launch, no matter what system I was installing to (XPS M1710, XPS M1730, M17x).

If you find this is happening will all of your discs, then call Dell and have them replace the drive.

 

Yeah it seems like it was the disc.

One other random question: randomly the function keys seem to not be working. I'm not sure if it's the fact that I'm charging my laptop or not but for example: fn+F5 does not reduce the brightness and it also no longer displays those translucent images of the functions.

Also the Alt + Tab menu comes up and goes away instantly when I try to use it.

Any ideas?

Thanks!

 

bumping post.

 

Yep.

Welcome to slot-loading drives

They are picky with discs and can be VERY noisy depending on the print/label on the disc. I once had a sticker on one of my dvd's and it about popped the screws out of the chassis it was vibrating so much!

 

Download and run the OSD (On screen display) installer. When you launch it, it will present you with an Uninstall button. Uninstall first and then once you receive the uninstall complete message, click install.

Also, be sure you are using BIOS A02. A01 can produce a conflict with the current OSD version.

 

Well I thought I was running A02 but apparently not. After I installed it my computer wouldn't boot up anymore. Like.. the screen is black with a flashing underscore after the intel/alienware boot up screen. I guess I'm going to put the installer on a flash drive and boot it up from there and see how that goes..

 

and now I'm getting an OS not found message. gggggreat.

edit: nevermind I got it.

thanks!