Can't Update my Vid Drivers :confused:

I have tried everything everytime it fails the only driver that works is the Dell drivers or the windows 7 drivers I am 100% sure I am not doing anything wrong 10.3,10.5,10.6 even 9.12 modded isnt installing it does not recognize my card and all it does is install catalyst manager and says installation failed i check it doesnt say what failed. I have re-installed windows 3-4 times IDK what it could be. any ideas? games and everything run not the greatest this is just wierd

 

Bump anyone please help

 

No advice at all? could it be possible that my vid card is bad? No one at all has had this problem?

I have tried uninstalling using driver sweeper and reinstalling and nothing still.

 

I've had this problem. I don't know how to fix it. The best thing is install CCC via Dells Drivers just CCC and install the rest.

 

I tried this and it still has not worked still 10.3 wont detect my 4870 I am at a loss really have no clue as what i must do to get this working and it seems not to many ppl are interested in helpin



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thats what i get

 

What driver is being used right now? Is CCC (any version) installed? If not, what happened to it?

 

Yah I can install the dell drivers version 8.680.2.0000 +CCC version 2009.1125.2309.41491 which is installed now but I cant for the life of me get anything other than that to install or detect my vid card.

 

Do you now have a directory or folder c:\ATI Technologies\Support\10-3_mobility_vista_win7_64_dd_ccc and within that folder the expanded files and folders from the 10-3 Mobility download?

 

yes they are all there
here is the log from the dell drivers
Catalyst™ Install Manager
Installation Report
05/03/10 01:22:15


Hardware information
Name
Manufacturer ATI Technologies Inc
Device ID 0x945a
Vendor ID 0x1002
Class Code 0x000000
Revision ID 0x00
Subsystem ID 0x043a
Subsystem vendor ID 0x1028
Other hardware

Existing packagesCatalyst Control Center
ATI Catalyst Install Manager
Microsoft Visual C++ 2008 SP1 Redistributable

Packages for install
ATI Display DriverFinal Status: Success
Version of Item: 8.680.2.0000
Size: 90 Mbytes
HDMI Audio DriverFinal Status: Success
Version of Item: 5.00.7000.09
Size: 1 Mbytes


Other detected devices

Manufacturer ATI Technologies Inc
Device ID 0xaa30
Vendor ID 0x1002
Class Code 0x000000
Revision ID 0x00
Subsystem ID 0x043a
Subsystem vendor ID 0x1028


Error messages

 

Go to and open that folder. Double click on Setup.exe. That should launch the Install Manager again. But this time select Uninstall. Then uninstall everything you can. Ordinarily his works fine to clear out everything, but not sure if the Dell branded driver package might cause some hiccup. Report your progress. If all goes well, you should have a clean slate to work with. If not, we'll go to Device Mgr.

 

Ok I did what you said and even took it a couple steps further went ahead and deleted the dell drivers folder at C:/dell/drivers/R21508 and cleaned the registry and ran driver sweeper, restarted and still not working and I also tried with 10.4 official from the AMD site and 10.3 from there as well both did the same thing as that post above with the pic....

 

Then what driver is it using now?

 

the windows 7 drivers

 

Slow down a little. Then let's go to Device Mgr (Control Panel>Hardware, etc>Device Manager. Select Display Adapter, select 4870, right click, then Properties, select Driver tab, Uninstall, in the popup window check Delete software, etc. It should remove the driver, reboot and hopefully you come back up with a VGA driver. Report on progress. Please don't do anything else yet.

 

Ok finished that havent tried reinstalling anything yet everything is big

 

Now, 2 methods. The best is to go back to the ATI etc folder to the 10-3 Mobility folder and run setup again, and select Express Install. If that works, great. If not, we'll do it the old fashioned way.

 

Looks to be the old fashioned way

 

Bummer. Then let's go back to Device Mgr (Control Panel>Hardware, etc>Device Manager. Select Display Adapter, select 4870, right click, then Properties, select Driver tab, then Update driver. Select "Browse my Computer . . " and browse to that same ATI, etc. folder. Select or highlight the 10-3 Mobility folder. Let it find and install the drivers. When it reboots, you should have the 10.3 drivers.

 

driver version 8.723.0.0 got 10.4 installed +a million rep to you I am a happy happy man now

 

Congratulations !! Glad to help.

 

im in the same boat except i have tried all these options and its still reverting back to the win7 driver

think i might delete it out of the system folder and clean it out completely

 

have you the a05 bios ? if yes install the a02 bios and it will be good.

 

tried that and still cant update , i have tried all method of manual instal and pointing windows to the inf file etc but it just wont cooperate , never had hassle like this to install a driver

 

did you dl the mobility driver ?

 

Ive also tried all the above (all self and all manual ways), heck i even went as far as doing a clean WIN7 install... nothing and i mean NOTHING seems to work.. the 10.4 just wont install and thats final. I think i will just have to stick to the dell drivers that are on my dell m17x driver disc? ....

 

same here it just doesnt seem to want to update , quite a pain in the !