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    Chad is a horrible, horrible supervisor

    Discussion in 'Alienware' started by Humpty06, Oct 25, 2012.

  1. Humpty06

    Humpty06 Notebook Guru

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    Chad, a Your Tech Team supervisor #2061xx was very rude and would not even try to help with my 5-month struggle trying to get my m11x working. He wanted me to try and "troubleshoot" over the phone on a problem that has been completely documented and parts replaced 4 times with even 1 trip to the depot.

    If you get him on the phone, just don't bother...

    Sigh Dell, I'm ready to give up on this...
     
    Humpty06, Oct 25, 2012
    #1
  2. radji

    radji Farewell, Solenya...

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    Try getting in touch with the Alienware reps here in the forums. They actually try to help you without making you feel stupid.
     
    radji, Oct 25, 2012
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  3. Humpty06

    Humpty06 Notebook Guru

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    Thanks, I e-mailed Alienware Natalia... we'll see if they can help. Sorry, I just had to vent... not trying to beat down the guy or anything.
     
    Humpty06, Oct 25, 2012
    #3
  4. HavocATX

    HavocATX Notebook Guru

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    (fictional) personal information deleted as requested.
     
    HavocATX, Oct 26, 2012
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  5. BatBoy

    BatBoy Notebook Nobel Laureate

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    Just a quick reminder of our forum rules, please do not post full names or other personal information.

    •Do not post content from private correspondence, such as email or chat, within the forums. Posting any other persons private information such as email, phone number or address could result in banning.

    Thanks!
     
    BatBoy, Oct 26, 2012
    #5