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    Confidential?

    Discussion in 'Alienware' started by Ferrari, Apr 13, 2009.

  1. Ferrari

    Ferrari Notebook Evangelist

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    i made another thread asking if anyone knew how to dissmantal the LCD panels on a m5790. I figured it out but i emailed Alienware on how to do it and it seems that is confidential information on how to do it.

    here is the email:

    Subject
    how do i dissasemble the LCD panels on my m5790?...

    Discussion Thread
    Response (Alien 3) 04/12/2009 10:26 AM
    Dear Alienware Customer,

    Thank you for contacting Alienware.

    In regard to your inquiry, the information you request is confidential and not to be disclosed with our customers. We apologize for any inconvenience this situation may have caused.

    If you need further information, please do not hesitate to contact us.


    Best regards,

    [name removed]
    Electronic Support Department

    Alienware Corporation
    Phone: 1-800-254-3692
    Fax: 786.388.5700
    www.alienware.com


    im like ? wow.

    Im now going to disclose to you confidential info on how to dissmantal the lcd panel on a m5790 or m5750. well the way i did it anyway.

    1. take out the top 4 screws located behind the 4 pads.

    2.take out the bottom 2 screws located behind twoo plastic things that could be removed using a finger nail. they are located here on the bottom
    [​IMG]

    3.now gently pry open the LCD panel

    i didnt replace the LCD or anything just the front panel.

    5.now take the new lcd panel and basicly snap it on.

    6. re screw it together and you should be go to go.

    I also must caution that using flathead screw drivers of knifes can can damage the plastic if you are not carefull. It happend to me.
     
    Ferrari, Apr 13, 2009
    #1
  2. The_Moo™

    The_Moo™ Here we go again.....

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    lol thats pretty funny , that means they want you to send it in and pay them
     
    The_Moo™, Apr 13, 2009
    #2
  3. Soloman

    Soloman Notebook Consultant

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    They assume that you are going to void warranty and by them assisting you in doing so puts them at blame thus they get stuck paying for their own mistakes. You take responsibility for everything you do to your pc they will not.
     
    Soloman, Apr 13, 2009
    #3
  4. findvikas

    findvikas Notebook Deity

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    Usually confidential is a one word replacement for "I don't know" :)
     
    findvikas, Apr 13, 2009
    #4