Cpu ?

Hi there guys

Well after long phone calls to AW support,about my M9750 not being able to run Gears of war and crysis with out the graphics tearing or crashing.
And yes ive tryed all the drivers,stopping all back ground programs etc!
Sent it in to them,and they say its because the cpu isnt powerfull enough to run these games?I need 2.4 +to run.
They ran 3dmark 06 and got 7800 score.

M9750
Cpu 2.33
Gpu sli 8700gt
Ram 4 gb

Would appreciate some feed back?

 

that's bs, tell them that people with gateway 6831 (1.66ghz) are running those games just fine

 

They are calling back tomorow if they can do anything else,but i agree with u
no way is that right!

 

Dnt give up ever

 

yeah I would agree with that cause I have a single 8700 with a little bit lower score and I can run COD 4 just fine (never tried Crysis). Don't believe them!

 

I will be armed with more stuff tomorow!As nirvana says other lower spec computers run those games .

 

haha....seriously even a mid range laptop with 8600m GT can run those games without graphics tearing or crashing. I am wondering where'd AW hire those technicians.

 

Played both on my M1710 and M90.
Just finished Gears of War actually.
Pure bullocks.

 

7800 seems a bit low, should be close if not above 8000.
Anyway,at that score, come on,even my 2.2 plays GoW perfecty, and your 2 gpus burry my GTX.
They`re full of BS, it might just need better drivers.

 

We apologize for the inconvenience, I will look into this and find a solution to this issue. Thank you in advance for your patience.

 

Hi RovJimix,
Your computer should be perfectly capable of running both Crysis and Gears of War. Although the recommended specs are obviously high, this has no impact on whether or not you can run the game. The only requirements that need to be met are the minimum. Also, just as everyone else has stated, it's not uncommon to see someone with less than the minimum running it perfectly fine at a lower resolution. If you look at my specs at the bottom of this post, you'll see that my specs are lower than yours, and even though I don't get perfect play, I can still run Crysis reasonably well (sound skipping included lol).
I would have to say that there is an issue with one or both of your video cards. For some reason, it seems like a common thing to get a set of bad cards......I dont' know why this is. My cards were replaced twice before my m9750 became useable. Under no circumstances should texture tearing or distortion occur. This is not normal opperation. Be persistent and Alienware will help.

Hope this helps,
Gabe

 

Its a £2000 + machine all u want is it to play the games!!!!
I will keep at them

 

Hi RovJimix,
I found myself saying the same thing. I hope they come to a resolution for you sooner than later. I wish I was more part of the Alienware picture, but I'm currently only a Dell Technician. I'm fairly kept outside the loop lol.

Gabe

 

Thanks for your input guys!!

 

My crappy desktop, 1.83GHZ AMD, 1GB Ram, and a 7800GS video card plays Crysis just fine on low settings with a few set to medium. Thats at 1680x1050 resolution.

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Area 51 M9750
XP Pro Sp2
Core 2 Duo 2.0 Ghz
Dual 7950 GTX SLI
4GB OCZ Ram
Dual OCZ SSD's in Raid 0

 

I was able to play Crysis and Gears of War on my m5550 with a 2.0GHz processor and geforce go7600.

Hey, if they aren't able to help you out. Give the Roswell Crew a call.

 

My m9750 played Crysis better with out the patches! Don't download the patches. For gears of war go ahead and update the patch. I get crysis at med/low settings okay with Single 7950 GTX. I also played Gears of war okay at some max and med settings! Also check your Res. It tends to overheat the Video Card if u max the res.

M9750
2.0Ghz@667mhz
Single 7950GTX
4Gb G Skillz Ram@667mhz
160 Gig HD@7200rpm

 

Ok mate i will try that,AW have finished with the computer,they say that vista was corrupt, and making the choppy graphics etc.
So they reinstalled it tested it A OK!
Will keep you posted

 

Well got the computer back and it plays alot better,
But! when i do 3dmark i only get 4600 to 5000 marks?
Its set to 1280-1024 res
Any ideas

 

Sounds like SLI needs to be enabled. Go into your nvidia control panel and enable SLI and see if it gets a better score. AW always seems to forget to enable it after a repair.

 

Looking at your sig, you should be able to play Crysis all med, except shaders and shadows at HIGH,at 1024x640 at ~20-25 fps.
It`s how I`ve played it, shaders and shadows make Crysis imo.

 

Yeh sli enabled,174.74 driver,Just tryed it again and got 5470!
What next!!!!