The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Cyberlink Powerdvd ultra bug prevents Blu-ray playback

    Discussion in 'Alienware' started by rive0108, Jul 6, 2008.

  1. rive0108

    rive0108 Notebook Consultant

    Reputations:
    30
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    30
    Blu-ray bug crashes Powerdvd Ultra versions when attempting to playback titles using AACS BD-J or BD+ copy protection.
    (note-If you are running Powerdvd ultra and have had similiar issues submit a support ticket to Cyberlink so that you can recieve the fix when it is released-usually months before an update is released to the general public)

    Powerdvd 8 ultra with 8.0.1713.50 stops
    responding-

    when I attempt to play the following
    Sony/Fox/Disney blu-ray movies powerdvd
    8 ultra shows a black screen and then
    stops responding, and locks up with
    processor at 100%.


    Some affected titles are:
    AVP Requiem
    30 days of night
    Juno
    Pirates of the carribean-all
    National Treasure-all



    Cyberlink Response-


    vcsatendar Reply 2008/06/08 03:18

    " Thank you for contacting CyberLink Online Customer Support.

    In regard to your issue, we previously forwarded the "Blu-ray Titles" to our Product Development Department and they have reported the issue as an bug in the software. The concern department is working to resolve the issue and we will update you as soon as we get any response from the concern department.

    Kindly co-operate with us to resolve the issue. We appreciate your patience and your understanding at this moment.

    Please feel free to contact us back for any further clarification in this issue or for any assistance related to CyberLink Products.

    Thank you and best regards"
     
    rive0108, Jul 6, 2008
    #1
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

    Reputations:
    4,745
    Messages:
    8,513
    Likes Received:
    3,823
    Trophy Points:
    431
    Tinderbox (UK), Jul 6, 2008
    #2
  3. rive0108

    rive0108 Notebook Consultant

    Reputations:
    30
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    30
    I checked the link-
    1. There doesnt appear to be support for HD/Blu-ray.
    2. I paid $100 for ultra, I want it fixed and I want it to work.

    but thank you anyways...
     
    rive0108, Jul 6, 2008
    #3
  4. bebarhood

    bebarhood Notebook Geek

    Reputations:
    3
    Messages:
    98
    Likes Received:
    0
    Trophy Points:
    15
    Does PowerDVD ultra come with an Alienware purchase? And is it the best blu-ray playback media out there?
     
    bebarhood, Jul 7, 2008
    #4
  5. starmage2006

    starmage2006 Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    5
    The best software for DVD playback has always been in my opinion, Intervideo WinDVD. Version 9 has BD playback. I'll be ordering it as soon as I get my m17x.
     
    starmage2006, Jul 7, 2008
    #5
  6. hiprs

    hiprs Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5

    I have the same problem/ Power dvd 7 works fine but 8 is giving the same issue above. I want to play in ver 8 ultra for DTS hd audio.
    did you got any response from cyberlink?
     
    hiprs, Feb 8, 2009
    #6