Dead Pixel Poll

Ok, just got to know, just how many dead pixels on a new laptop push you over the edge to were you want/have to return the laptop?
1?
2?
3?
Dont Care?

 

You should add not smart enough to see it or doesn't have one.

 

Well it really doesn't matter how many dead pixels you have on your display. Alienware will only replace your screen if you have 2+ pixels dead on the outside area, or if you have just 1 in the center of the screen.

I had a dead pixel on my M5550 and didn't notice until 2 months into using the laptop, some of them are damn hard to notice. This screen is perfect I think though. M9750 1920x1200 is beautiful, one of the best screens I have used.

 

My laptop did not have any but if it had three in the outside area i would return but one in centre would also return

 

I've yet to see a dead pixel that's bothered me.

 

It would bother me. Dead pixels shouldn't exist. Maybe Alienware is inspecting the screens...they should do it for the price they ask for.

 

If im paying 3k+ there better not be any dead pixels.

 

Even if the dead pixel was not in the center of the screen, it would still bother me because I would know it's there. For what we are paying for, we expect the best.

 

For a notebook that costs $3k+ there shouldn't be any dead pixels and if there are any, it should get replaced asap.

I bought my Samsung SyncMaster about two years ago and had a dead pixel almost in the centre and had to bug the PC World people to get it changed.

I hope when I get my Alienware m15x I won't have this sort of problems.

 

Haven't noticed one dead pixel yet. Maybe I just got lucky.

 

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4U9P53
http://www-307.ibm.com/pc/support/s...le=ibm&lndocid=MIGR-4U9P53&velxr-layout=print
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-63091

Interesting read for those who complain they have to fight to get a little pixel fixed.

 

Your point being that for 3k you shouldn't complain about dead pixels? That's just stupid. You should complain and force them to replace the screen.
Screens with dead pixels should be replaced despite the cost of the laptop. The screen is the part you see the most, so it annoys you.

 

the thing about dead pixels is that they should be a thing of the past
only budget budget screens should have a risk
we are so far down the lcd generation line that expensive parts like the ones AW sell should be perfect

 

Wow, I guess that rules Lenovo out!

 

I think lenovo are pretty ugly machines anyway, they are best as corporate machines, even then most corporates want something thats at least a little shiny
however their build is generally exceptional

 

Not really. He didn't bother searching.

 

no dead pixels are acceptable to me - I don't care where they happen to be. Dropping the kind of $$$ one does for an AW laptop should mean NO dead pixels

 

I agree that dead pixels should be replaced on any laptop regardless but if there was one anywhere on an AW i would expect it fixed ASAP. Anything else would be a slap in the face for the amount of money they ask.

 

"we are so far down the lcd generation line that expensive parts like the ones AW sell should be perfect"

Haha Alienware using expensive parts? I'm sure that they cut corners on the RAM.

 

I had two cyan pixels appear on my 20" laptop screen after have it 2 weeks, I tried to repair it.

I returned the laptop.

Regards

John.

 

I think of it like a car. You wouldn't take a dent on you $60k car (compairable to a $3k laptop in my eyes). But then they tell you need 3 quarter size dent before they will fix it. No, I dont think so.

 

Had my m5550 for nine months and never noticed one.

 

I've had my m15x since the end of February and just lately after inspecting every little smudge on the screen, I noticed a dead pixel about an inch from the bottom of the screen right above the first "E" in the word Alienware.

And now that I know its there, it's all I notice whenever I'm using it. Sad thing is, my 30 days to get my money back expired the day before I noticed it and I need TWO dead pixels to get it replaced. Boo-urns. Is there some sort of way to "give" your screen another dead pixel?

I got the 1440 x 900 resolution by the way.

Oh, and First post.

 

have you tried one of those programs to try to fix it? (it may only be a "stuck" pixel)

 

Just so you know, reps from Alienware read and post on this forum.

 

That would be cool do you know the names of any? It's not a black pixel it's looks really really really dark blue.

Hahahah if they are reading this, SHAME ON YOU for selling me a $3000 laptop that has a dead pixel and not allowing me to replace it.
First they ship my laptop on the same day they release the Penryn processors now this. *sigh*

 

All I can say is I hope you only have a "stuck" pixel.. This is what yahoo turned up -
One YouTube video - "Just play this video under the stuck pixel and softly rub it with a Q-Tip or your finger, it may take 4-5 trys to make it work, but this works most of the time.."
And Stuck Pixel Sweeper from sourceforge.net - "Stuck pixels are those pixels on an LCD (TFT) screen which get stuck on a certain colour or display wrong colours because a subpixel is stuck as on or off. This program is intended to help in unsticking those pixels by rotating colours."
Hope this helps

Ps. Welcome to the forum..

 

What's a good on-screen dead pixel tester, for people who want to be extra sure? Is there something that makes dead pixels really obvious to the eye? Or what's the best procedure to find em? I assume we need to completely white-out the screen or something, but how do we do that?

 

Yeah, here it is:

http://www.laptopshowcase.co.uk/downloads.php?id=1