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    Dell Support options for Alienware

    Discussion in 'Alienware' started by Siphorous, Mar 6, 2014.

  1. Siphorous

    Siphorous Notebook Consultant

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    I tried a forum search for "PPS Premium Phone Support NBD" but no matches.

    What does that mean exactly? You ring in for support and get next business day resolution or you have premium support for telephone and the NBD means something unrelated to phone support?

    Any help would be appreciated :)

    edit: asking as it's listed on my services when I log into my dell account.
     
    Siphorous, Mar 6, 2014
    #1
  2. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    NBD = Next Business Day, meaning they ship items to your home or ship your dell computer next business day to the depot. Or try to get a tech out next business day.
     
    Hackintoshihope, Mar 7, 2014
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