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    Dell screwed up my order again. 2nd time.

    Discussion in 'Alienware' started by Warcraft, Jul 31, 2009.

  1. Warcraft

    Warcraft Notebook Consultant

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    Dell screwed up my order again this is the 2nd time. i called up the 3rd customer rep.... she gave me $50 gift card, $40 discount, free shipping, 7% epp.

    now what can i use with the $50 dell gift card? hummm?????

    and how come all the women dell rep are soo nice to me , and men dell reps are jerks?
     
  2. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Now that's a screw up I wouldn't mind taking.
     
  3. nemoris

    nemoris Notebook Evangelist

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    You sure love to make new threads....

    So the order have to be re-processed I assume?

    I would buy a bag or something with that card.
     
  4. Quadzilla

    Quadzilla The eye is watching you

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    Spare power supply would be something i would get . One for home and one for the road.
     
  5. Warcraft

    Warcraft Notebook Consultant

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    yes spare supply would be nice. ill look into that.

    im looking at my new invoice now and the lady took off taxes as well.

    im very grateful now, i double checked the new configuration.
    also my configuration this time was $2,786 +tax +free shipping
    after discounts im getting with free shipping is 2,270.79 same configuration its a nice savings.
    the lady got her supervisor to takeoff my sales tax.
     
  6. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Goddamn, thats a huge chunk of savings. Congratulations on your victorious battle, Warcraft.
     
  7. nemoris

    nemoris Notebook Evangelist

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    Yeah, what are your specs btw?

    And yes I've found that too... the female reps are much easier to get a deal with.
     
  8. Warcraft

    Warcraft Notebook Consultant

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    p8600, 280m sli, 1900x1200 wuga, 640gb (2x 320gb) gb raid 0, 4 gig of ram 1066,2 years with complete care, alienware respawn cd. silver chassis, and a normal dvd burner player all this for only $2270. :)

    i got the qx9300 oem from hp. its waiting on it.
     
  9. Warcraft

    Warcraft Notebook Consultant

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    by the way my female rep gave me special exclusive PRICING discount applied to my new invoice as well lol.
     
  10. Warcraft

    Warcraft Notebook Consultant

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    if anyone plan on buying m17x ill refer you to my new female rep. i have the extension number. I promised her ill get people to order from her. Shes extremely generous.
     
  11. Praetorian77

    Praetorian77 Notebook Consultant

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    Oh oh!

    I'll take the info on the new lady! I wasn't able to reach the other one you gave me info for, but I did get my order canceled so now I have to re-order!

    So if it's still not too much trouble.... :)
     
  12. Warcraft

    Warcraft Notebook Consultant

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    sure thing. she'll give you exclusive dell discount you cant find from anywhere else ;) not even on dell.com
     
  13. Praetorian77

    Praetorian77 Notebook Consultant

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    Whooo-hoooo!! Then I can finally get this thing ordered!

    Allllllllright! Could you just PM me the info? Thanks again Warcraft...you're awesome. ;)
     
  14. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Whoever this lady is will be looking forward to a big bonus in her paycheck or a promotion.
     
  15. nemoris

    nemoris Notebook Evangelist

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    That tax knock off seems a bit more situational... I'm not so sure we'll get the same treatment... lets see how it goes with Praetorian77. Be sure to post your results!
     
  16. Warcraft

    Warcraft Notebook Consultant

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    im sending out the pms now make sure you tell her that one of her customer referred you guys. ask nicely for the discounts....remember be nice and she'll give you really good price on m17x that you cant find it on dell.com. the tax wrote off was because i explain it to her that dell has been screwing my order up and i had to ask if she could nicely do this thing for me. She did it without supervisor approval it seems... i thought it was illegal but what the hell.
     
  17. Praetorian77

    Praetorian77 Notebook Consultant

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    Well, hoping she works past 5 PM CST, I'll get in touch with her and then let you all know how it goes...if not, I've got a quote already done and in the bag for one of the July specials with a 1200p screen upgrade....
     
  18. Praetorian77

    Praetorian77 Notebook Consultant

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    Hmmnnn...seems she doens't work after 5 CT....oh well.

    Sorry guys, but I am heading back to uni in Europe at the end of August and the only way to get it shipped here to me in the states before that is to place the order today, and as the reps don't usually seem to work weekends, someone else will have to try....unless you know her working days Warcraft?

    Thanks again though- you've been exceedingly helpful in trying to find ways to shave down the price. :)
     
  19. j3n82

    j3n82 Notebook Geek

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    I'll take her info please.

    ETA: Warcraft is offline, is there anyone here that has her information that could send it to me? I'd like to make a purchase soon. Thanks!
     
  20. Warcraft

    Warcraft Notebook Consultant

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    pm me for info.