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    Dell-Bill_B : PLEASE READ

    Discussion in 'Alienware' started by jiaco, May 3, 2012.

  1. jiaco

    jiaco Notebook Guru

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    Long story short, I ordered a m17x from dell.fr last week, before the Ivy Bridges were out here in France and then they showed up here yesterday.

    In a moment of panic, when dell told me it was in production and could not be cancelled, I created this post.

    Since then, I have cancelled the order and have now submitted a new order that will be (100% for sure) Ivy Bridge model.

    So all that remains is a bit of curiosity... If you could look up this
    SKU: 210-40039

    What would have actually shipped?

    I could never get this information out of any of the 6 people I talked to at Dell in the last couple of days.
     
  2. HerrKaputt

    HerrKaputt Elite Notebook User

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    You need to have 10+ posts to be able to PM.
     
  3. jiaco

    jiaco Notebook Guru

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    Thanks, I just found some posts on here that describe the process about having enough posts and even then waiting for 11pm EST to get an update on the permissions.
     
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    It's actually five quality posts ;)

    @Jiaco, how about you wait a little. Bill said that if you ordered the new M17x it can't come with a SB CPU.
    What does the invoice say?
     
  5. jiaco

    jiaco Notebook Guru

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    I have been on the phone most of the day and have now cancelled and re-ordered the machine.

    I have yet to see the quote to see the estimated delivery date, but the previous invoice made no mention of R4 and had an i7-2xxx (base processor). The new quote is definitely Ivy bridge.

    Sorry about this thread, it was created in a moment of panic when dell.fr said they could not stop my order and I was unable to reach anyone at dell via telephone that would help me. I have since talked with 2 people that were very helpful and responsive. So much that I am a very happy (soon to be) Alienware owner.
     
  6. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Honestly, you should've waited. If you ordered with the 660M it would've been built with a IB CPU.

    Glad it has been sorted though.