We ordered the M17x on the 6th, at around 2 pm. We got a call at about 6 pm, but the caller id was Out of Area, so we didn't answer. I later checked the number that called us, and it turned out it was Dell, I'm guessing to confirm the order. When I checked the order online, it said order processing, which it stayed at the rest of the day. When I checked the next day, it had changed to in production, and when I called to check the status, it was on the build stage and still is now. Is it/will it be a problem that we didn't get the call, or will it build and ship like normal
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If you are concerned in the least bit i would call them . Dont want your order getting cancelled and being thrown to the back of the line.
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Charles P. Jefferies Lead Moderator Super Moderator
Scroll down to the "NBR Members that are AW employees" section here and send one of them a private message - they will help you get this sorted out:
http://forum.notebookreview.com/showthread.php?t=374326
Try Armando:
http://forum.notebookreview.com/member.php?u=151482
Didn't answer the confirmation call, problem?
Discussion in 'Alienware' started by Cblaze, Jul 9, 2009.