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    Do you have to sign for the computer when it is delivered?

    Discussion in 'Alienware' started by NickTheMajin, Jul 24, 2012.

  1. NickTheMajin

    NickTheMajin Notebook Guru

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    I'm going to be going away a week and a half after I order my m17x. In the event that its not delivered by the time I go away, do they make sure someone is around to sign for the computer so they don't just leave it on the door step. Wouldn't want them to leave it on my porch for a week.
     
  2. Scharfschutzen

    Scharfschutzen Notebook Guru

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    yes they do require someone to sign for it, doesnt have to be you, but atleast someone at your home or even a neighbor can.
     
  3. MidnightSun

    MidnightSun Emodicon

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    If you want them to leave it with a neighbor, you should leave a note near the door for the delivery man to see. If it requires a signature, they won't leave it on your doorstep--instead, they'll hold it locally for a few days and then return to sender.
     
  4. DarkSkies

    DarkSkies Notebook Evangelist

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    In general theory they can't do that since there's no way to authenticate the note is from the declared recipient. In general theory, here in Europe, a courier company is supposed to deliver the package to at least a matching address (e.g. if your wife with a different name is signing for it but the address matches). In strict theory all value packages should be delivered directly to the hands of the declared recipient, so if the OP is not there and the messenger happens to be anal about those things (and in fact he/she should be), the package won't be delivered at all. AFAIR all AW packages have declared worth, at least this is how it works in Germany and Austria.

    E.g. DHL goes for two delivery attempts and if they fail, the recipient is able to pick up the package from local DHL storage within next (AFAIR) 7 days, *unless* the sender made it clear that undelivered packages must be immediately returned back home.

    In practice messengers can be very sloppy. I had once a UPS messenger leaving a value package (declared 2500 EUR) by my neighbour living good 200 meters away (whom I don't know at all), so things can go either way.

    NickTheMajin, if you want to be on the safe side, contact the courier company taking care of your package in advance and schedule its delivery when it's convenient for you or let them know by whom to leave it in case you're not home. Have that on paper so everything goes as planned and you're protected.
     
  5. NickTheMajin

    NickTheMajin Notebook Guru

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    Thanks, I'll contact the delivering company. I hope I get my laptop before I go away though. My girlfriend managed to have her computer delivered to her less than a week after ordering it even though she upgraded the gpu and the screen.