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    Do you pay shipping -- warranty question

    Discussion in 'Alienware' started by Killer Juice, May 3, 2011.

  1. Killer Juice

    Killer Juice Notebook Consultant

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    With an Advanced warranty, do you have to pay to ship it up to Alienware? Just wondering.
     
    Killer Juice, May 3, 2011
    #1
  2. Voodooi

    Voodooi AFK for a while...

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    It's next-business day service, so a tech comes to your house.

    You don't pay a dime.
     
    Voodooi, May 3, 2011
    #2
  3. svl7

    svl7 T|I

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    Yep, and in case they can't detect the error and need to examinate the system further they will pick it up at your door.
     
    svl7, May 3, 2011
    #3
  4. aliengirl_x

    aliengirl_x Notebook Consultant

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    Does anyone recommend, or have experience with, the Dell CompleteCare option (service/replacement in case of drops, spills, etc)? I was offered to upgrade from the basic 1 yr warranty to that one for $238.00 (even though I already have my system).
     
    aliengirl_x, May 3, 2011
    #4
  5. KWKSLVR

    KWKSLVR Notebook Enthusiast

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    I'm curious about this too. Has anyone dropped their notebook on the ground, shattered it and had a new one sent to them?
     
    KWKSLVR, May 3, 2011
    #5