Email from "Dell" looks Shady

Email came from [email protected], I ordered through the Air Forces EPP customer code and entered an APO AE shipping address. The english and spelling in the email is pretty bad just not sure if it is legit or not. The email did have the customer number for my order in the subject line.

Dear My Name Here,

Kindly be informed that there's no warranty available for your shipping address

For this reason, and due Dell systems cannot be processed without a warranty, we requested a US physical address so the system can be covered by its warranty.

We do apologize for the inconvenience incurred, and if you prefer us to cancel the order please reply to this email with the request.
Please provide a physical address for US, e-mail us your new shipping address following the format depicted below:
Ship-to Company name:
Ship-to Name/Care of: Ship-to:
Street address1:
Street address2:
Ship-to City:
Ship-to State:
Ship-to Zip:
Ship-to Phone number:

Thank you for your cooperation with this request. We will be able to complete your order as soon as we get your new shipping address information. Your order remains on hold for two days after that will be cancelled automatically by our system.

Thank you for being a Dell Customer,
Dell Employee and Education Personal Purchase Programs

 

I don't think it looks shady. The email looks legit and that's how most Dell reps type. They are simply asking you to confirm your address for warranty. Nothing harmful.

 

That looks legit. Where is the bad English?

 

I would just call them to make sure

 

They want a US address and I will not be back in the US until Dec/Jan time frame, so I would like the laptop delivered here to my APO address. I am going to call tonight and see if I can't get it figured out.

Plus my m15X will sell easier over here for around $1500.

I know Dell ships to APO addresses, there is a recent post in here from a guy who ordered one in Iraq and just received it.

Bad English

For this reason, and due Dell systems cannot be processed without a warranty, we requested a US physical address so the system can be covered by its warranty.
Sentence looks/reads horrid.

Dito for this one:
We do apologize for the inconvenience incurred, and if you prefer us to cancel the order please reply to this email with the request.

 

That's not the type of poor English you see in scam emails. It's usually more blatant. Regardless I would call to make sure.....doesn't hurt.

 

that definitly look like a dell legit indian service center email call it's prolly much better idea any way

 

"Kindly be informed that there's no warranty available for your shipping address

For this reason, and due Dell systems cannot be processed without a warranty, we requested a US physical address so the system can be covered by its warranty."

This would barely qualify for a passing grade in the English classes I took.

 

Called the Dell EPP sales rep I had been communicating with via email and he was able to look it up and there was a problem with the Zip code.

He was able to cancel the original order and we worked out the Zip code issue. Estimated ship date 26 Oct 2010.

Space Black - Anodized Aluminum
Genuine Windows 7 Home Premium, 64bit, English
Intel Core i7 940XM Quad Core Processor, 2.13GHz (3.33GHz Turbo Mode, 8M Cache)
6GB Memory (1x 2GB, 1x 4GB DDR3)
17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
CrossfireX 1GB GDDR5 ATI Radeon Mobility HD 5870
128GB Solid State Drive
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)
5.1 Channel Audio
Intel Ultimate N WiFi Link 6300 a/g/n 3x3 MIMO Technology
Bluetooth 2.1 with EDR
Steam and Portal Factory Installed
World of Warcraft Preinstall Edition
Thank You for Purchasing AlienWare

Subtotal: $3,684.48
Shipping and Handling: $0.00
Total: $3,684.48

 

Well I agree with the first sentence, its a poorly structured opening.

The second is just two too many words.

Not what I'd consider 'bad' english, possibly just 1 of 3000 that person sent that day.

 

As the OP has resolved the email being questionable, closing thread.