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    FedEx no Estimated Delivery Date?

    Discussion in 'Alienware' started by Agatius, Jul 31, 2008.

  1. Agatius

    Agatius Notebook Consultant

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    Well, my m15x just shipped out today, the only problem is, I cannot find the estimated shipping date. It is usually right there on the tracking status page but this time it seems to be missing. It arrived at one of the shipping facilities but the estimated shipping date has still not displayed. Is this normal?
     
    Agatius, Jul 31, 2008
    #1
  2. Rorschach

    Rorschach Notebook Virtuoso NBR Reviewer

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    Did it actually ship, or does it say shipping information was received, if it does, then it really didn't ship out yet.
     
    Rorschach, Jul 31, 2008
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  3. Agatius

    Agatius Notebook Consultant

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    It was picked up, and then it has arrived at a FedEx location. Does it have to leave that FedEx location first?
     
    Agatius, Jul 31, 2008
    #3
  4. MAG

    MAG Notebook Deity

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    It may take a while to update
     
    MAG, Jul 31, 2008
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  5. omaryunus

    omaryunus Notebook Consultant

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    it usually has to get to the fedex location and get processed which is why it takes time for the estimated delivery date to pop up relax it will be there in a bit
     
    omaryunus, Jul 31, 2008
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  6. whizzo

    whizzo Notebook Prophet

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    well, i had express shipping, and never got any sort of message from DHL... my phase page went to phase 9, and the next day, my m15x was here. no emails form DHL or anything.
     
    whizzo, Jul 31, 2008
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  7. Oodle-Bear

    Oodle-Bear Alienware Mug, Testpilot

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    I've ordered express shipping, so your saying that as soon as AW email you to tell you your odre is shipped, you simply recieve it next day...

    I'll have to watch cos of aranging someone to be there to recieve it then...

    Don't want it returned or something like that ("¬)

    OB
     
    Oodle-Bear, Jul 31, 2008
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  8. whizzo

    whizzo Notebook Prophet

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    yep. i checked my phase page on wednesday afternoon, it said "phase 9 - shipped". i come home from school on thursday, and there it is. :cool:
     
    whizzo, Jul 31, 2008
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  9. Alienware-James

    Alienware-James Company Representative

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    If the estimated arrival date isn't shown, FedEx is having a problem updating your tracking page. Call FedEx 1800GOFEDEX and they can give it over the phone.
     
    Alienware-James, Jul 31, 2008
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  10. Agatius

    Agatius Notebook Consultant

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    The Estimated Delivery Date was updated, thanks for the help!
     
    Agatius, Jul 31, 2008
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  11. stirfriedsushi

    stirfriedsushi Confuse a Cat LTD

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    i had to do what james told you to do too, it was an annoying experience because alienware and FEDEX both claim that the other one has control of shipping dates, holding at service centers, and reroutes.
     
    stirfriedsushi, Jul 31, 2008
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