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    Gaming Profile for Alienware Laptops?

    Discussion in 'Alienware' started by darbsllim, Apr 5, 2012.

  1. darbsllim

    darbsllim Notebook Guru

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    I was on the line with tech support about some shoddy system performance, and he told me that I could call a tech support number for their gaming department and they would show me how to setup a user profile in Windows for gaming.

    The idea is that it loads only essentials and you would login as this user when you are gaming.

    Of course they were going to charge me for this "service".

    Wondering if anyone else has done this before? Or if you feel it's necessary?
     
    darbsllim, Apr 5, 2012
    #1
  2. CGSDR

    CGSDR Alien Master Race

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    To be honest, I never heard on such thing as service on setup gaming profile via Dell Tech Support, since you can just do it by yourself plus Since your laptop is new, there are warranty just for that purpose, so DO NOT pay a cent on such service, to me it sound like a fraud.
     
    CGSDR, Apr 5, 2012
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  3. moral hazard

    moral hazard Notebook Nobel Laureate

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    What makes you think the performance is low?

    Are you sure you're using the 555m and not the intel IGP?
     
    moral hazard, Apr 5, 2012
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  4. HerrKaputt

    HerrKaputt Elite Notebook User

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    That sounds like complete bull to me. If your system is on warranty, tell them that it's not performing as it should and they should fix it. No magical user accounts, no nothing.
     
    HerrKaputt, Apr 5, 2012
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  5. darbsllim

    darbsllim Notebook Guru

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    darbsllim, Apr 5, 2012
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  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    What they may be referring to is a secondary profile that runs with unnecessary services disabled. You can disable services yourself manually, or use a utility such as Gamefire or Vista Services Optimizer. Black Viper's reg files also work nice for those that are intimidated by the thought of doing their own tweaking.

    There is nothing illegitimate about charging for a performance tuning service. I know I would not do it for free, and I don't criticize Dell/Alienware for offering extra services for a fee. It would be unreasonable to expect that. I will qualify these comments by saying that you should not have to pay extra for warranty service if there is a real performance-hampering problem with your system that needs to be fixed.
     
    Mr. Fox, Apr 6, 2012
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  7. darbsllim

    darbsllim Notebook Guru

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    Thanks Mr Fox! I would just hope that with buying an AlienWare computer, the gaming brand, if they know about such basic performance tweaks for gamers, that it would come preinstalled... that's wishful thinking though heh.

    Oh and does this mean that the free version of gamefire doesn't support win 7 64 bit?:

    [​IMG]
     
    darbsllim, Apr 6, 2012
    #7