Great Dell Rep

Hi guys I just wanted to let you know about my experience and that if you are interested in buying the Dell/Alienware M17x to ask for "Apeksha Anand" Ext70842 and buy it through her, and yes I have her explicit permission to use her name here, and I must recommend her for all the work she has done and all the help she has given me and all the money she has saved me.

I have to say she is one of the greatest reps I have ever dealt with in any company, she is very pleasant and polite, she has worked extremely hard to make me happy. When I received my M17x the price had dropped 200.00$ three days before I got it, I spoke to three reps who insisted a 200.00$ refund was impossible as Dell.ca does not have price protection.

So I called Apeksha who I originally bought my M17x from, and asked if she could refund me 200.00$, she told me to give her 24/48 hours and she would see what she can do, sure enough she called me to tell me she got the 200.00$ credited back to my credit card, not to mention she also let slide an iffy EEP code that saved me 284.00 when I first purchased the M17x.

So thanks to her I saved 484.86 on my M17x, and on top of that she was friendly, easy to understand, and prompt with all my requests, so if you need a good rep who is easy to understand and willing to go the extra mile for you I have to recommend her.

 

Ha nice is this Canadian or american.
and Btw what was the EPP code you used? and How do you pronounce that name? lol

 

The reps serve both Canadians and Americans, and it's pronounced exactly as it's spelt.

 

Can ya give me the code you used please?

 

I already did in PM last week or the week before, it hasn't changed.

 

Do you have her toll free number and extension number? Normally that's the easiest way to get to a specific rep.

Thanks

 

PM'ed with extention.

 

I lieddd thanks =p

 

code only good for canada??

 

Would you be willing to PM one more person that code?

 

No it wasn't for Canadians, that was my point, she let it slide.

 

Yea its for americans only.
If a rep is being annoying just hang up. Or do what I did, I online chatted a rep and he didnt even ask for an EPP Code i just said i was buying an an EPP he told me to place and order online without and he'll apply the price after checkout. (He did what he told me he would and i saved 260$ )

 

you do realize they add notes about you in your account so the next rep you talk to can see that you were a retarded person or hang up or were a overall annoying customer

 

Yea just give them a false number in the beginning and when they accept the EPP tell them your real number.

If your doing it online like me I used a proxy.

 

they don't trace your ip you aratard they have to have your name and number and CC info when you order

 

C'mon guys lets be nice lol, man it's like 3am my time, and I need to be up at 8am for work, I'm going to hate myself in the morning.