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    Have you experienced poor tech support?

    Discussion in 'Alienware' started by drstevej, Jan 30, 2009.

  1. drstevej

    drstevej Notebook Enthusiast

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    The M17 arrived today. Nice to have a laptop that works. And the M17 is nice. Thannks Miguel for helping this get done.
     
    drstevej, Mar 11, 2009
    #51
  2. FoxTrot1337

    FoxTrot1337 Notebook Deity

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    Hope you enjoy it!
     
    FoxTrot1337, Mar 11, 2009
    #52
  3. The_Moo™

    The_Moo™ Here we go again.....

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    good luck and i hope it runs forever
     
    The_Moo™, Mar 11, 2009
    #53
  4. bobnova

    bobnova Notebook Consultant

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    Here's what i got a couple years ago, as an example of times past.
    Hopefully it's better now.

    At that point i simply gave up, as it became blindingly clear that Jose wasn't reading anything and was just responding to keywords (i suspect, personally, that "Jose" is actually just a bot. I have no proof though). In any case suggesting that i clean the system in a reply to my email that i had overheating issues and had cleaned the system is amusing now, but rather frustrating then.
     
    bobnova, Mar 12, 2009
    #54
  5. yaure

    yaure Notebook Enthusiast

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    Thats y I always highlight/bold some of my keypoints :rolleyes:
     
    yaure, Mar 12, 2009
    #55
  6. The_Moo™

    The_Moo™ Here we go again.....

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    lol thats bad :( use rosewell
     
    The_Moo™, Mar 12, 2009
    #56
  7. bobnova

    bobnova Notebook Consultant

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    Yeah... This was two and a half years ago.

    On another note, does Roswell still help you if you aren't the original owner of the laptop? The entire alienware site used to be (still is?) locked unless you're the original owner.
     
    bobnova, Mar 13, 2009
    #57
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