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    How accurate is the estimated delivery?

    Discussion in 'Alienware' started by Skools717, Jul 18, 2010.

  1. Skools717

    Skools717 Notebook Guru

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    My m11x is in the "delivery preparation" stage according to my order info on dell.com

    my estimated delivery date is the 21st. I also have standard shipping. So how likely is it that i will be getting my laptop on the delivery date. Im in San Jose, CA if that helps.
     
  2. kiwidaniel

    kiwidaniel Notebook Consultant

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    well i ordered 3 laptops. Estimated delivery date usually changes.
     
  3. LockOn

    LockOn Notebook Consultant

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    mine arrived 12 days early from what the sales rep told me i had 7 day shipping
     
  4. Noah14

    Noah14 Notebook Evangelist

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    Mine is set to arrive tomorrow or the day after that.
    EDD was 21st. So its 2-3 days accurate.
     
  5. Skools717

    Skools717 Notebook Guru

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    so hopefully i get it my the 24th or 25th
     
  6. jabinx92

    jabinx92 Notebook Enthusiast

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    i was supposed to get mine july 26, i got mine yesterday
     
  7. Skools717

    Skools717 Notebook Guru

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    what day did it ship?
     
  8. jabinx92

    jabinx92 Notebook Enthusiast

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    the 13th, sorry forgot to mention it updated to july 20th..july 26 was the first one..but still i got it yesteday
     
  9. MikeeDinh

    MikeeDinh Notebook Evangelist

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    mines shipped on 7/15 got it 7/16. it said i would get it at 3pm pst but i got it at 12 16 =]
     
  10. THX5334

    THX5334 Notebook Evangelist

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    Mine arrived almost a week early!

    :)

    Although I should note, I ordered it online, had to verify the payment with a customer service rep, and when I did I asked him if he could do anything about the shipping and he moved it up a week. And then the unit arrived a week ahead of that!

    It should be pretty accurate.
     
  11. Vallejo

    Vallejo Notebook Consultant

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    I ordered mine on May13, my EDD was on June 2. It shipped the 28 of May to my father's friend company. They sent it to me on the first days of june and I got it here in Mexico the 7-9 (I dont really remember) of June.
    In other words, I got it almost a week before my EDD.
     
  12. Skools717

    Skools717 Notebook Guru

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    Shipped this morning and the estimated delivery is still the 21st

    only time will tell
     
  13. alienwolf

    alienwolf Notebook Deity

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    If not next business day shipping Prob 3 day.
     
  14. Blazertrek50

    Blazertrek50 Notebook Evangelist

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    I have ordered 9 laptops and one desktop from Dell/Alienware since 2004 and every single one of them has arrived earlier than the estimated date to receive. Usually by a week or more :eek:
     
  15. agusman

    agusman when the going gets weird

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    I got it right on the EDD
     
  16. Skools717

    Skools717 Notebook Guru

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    i just realized on when i check the tracking number on fedex at the bottom were it has the date and time it says its the 16th

    could this mean the info is 3 days behind
     
  17. Ferrari

    Ferrari Notebook Evangelist

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    It took dell 2 months to make and deliver my M17xr2...
     
  18. Skools717

    Skools717 Notebook Guru

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    Nevermind it finally updated and its in los angeles now so it just might get to me tomorrow
     
  19. Dyslexic

    Dyslexic Newbie

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    It's called "managing expectations". :) Underpromise and overdeliver. People are always impressed when something arrives earlier than expected, but usually frustrated if it's late. Dell likely gives the "worst case scenario" date when they initially set up the order. That said, I have an M11x-R2 on the way and I'm hoping that it gets to me sooner than the EDD of August 2nd. :)
     
  20. Skools717

    Skools717 Notebook Guru

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    i think it will be coming tomorrow, its in sacramento now
     
  21. miahsoul

    miahsoul Notebook Deity

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    My M15x came a week early. :p
     
  22. dgc458

    dgc458 Notebook Enthusiast

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    Ordered my m15x July 10th , estimated time was august 1. Just got tracking number and it's going to be here tomorrow July 21st and that was with standard shipping.
     
  23. morgonian

    morgonian Notebook Guru

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    well mine was supposed to ship out on the 28th but I gave them a phone call and explained that I was a student and needed it asap and low and behold its being delivered tomorrow!
     
  24. Voodooi

    Voodooi AFK for a while...

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    It's off by a week, so deduct a week. Shipments come from Malaysia, get dropped off at the Texas headquarters, and then sent allover the Us/CDN
     
  25. Slone

    Slone Notebook Guru

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    How long does it usually take between ordering and having it shipped?
     
  26. JaiaV

    JaiaV Notebook Evangelist

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    If it's off by a week, I hope that means they ship mine today, because the 23rd (it's set for 2day shipping) is in two days :D
     
  27. el_diablo5711

    el_diablo5711 Notebook Enthusiast

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    Which of the customer service lines would I want to call to see if I can have the delivery of my m11x (ordered on the 16, estimated delivery date the 30 (!!)) expedited/upgraded? I'm optimistic that I might receive the laptop early next week, but I'd love to try to speed along the process owing to the fact that I'm on an internship in Kansas by myself and require entertainment.
     
  28. Noah14

    Noah14 Notebook Evangelist

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    Well, I ordered mine on the 1st, and I was told my EDD was the 20th.
    And what do you know? It arrived the 20th :D
     
  29. Skools717

    Skools717 Notebook Guru

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    its on the fedex truck and on its way, so i will be getting on the delivery date :D
     
  30. iclicku

    iclicku Notebook Evangelist

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    Ordered July 14th. EDD was July 28th. Shipped July 21st via Fedex NBD. Will be in my hands tomorrow July 22nd.
     
  31. Maedhros

    Maedhros Notebook Geek

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    Just wanted to say

    I ordered on the 9th. It went to production on the 13th and it shipped on the 21st!

    It is currently in Toronto, and should be delivered tomorrow (23rd) :D

    I am in Canada in case any1 is wondering, and EDD was august 2nd!
     
  32. Voodooi

    Voodooi AFK for a while...

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    Either talk to your sales rep or his/her manager. At your request, they'll mark it as an expedited shipment.
     
  33. Voodooi

    Voodooi AFK for a while...

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    It takes an average of 4-5 business days to build, then it ships (Malaysia > Texas > Your House), so if you're in the US, you get it in 2 days, Canada it takes 3-4 days ...in my experience. So generally you'll have it in your hands within 2 weeks if all goes well and they aren't back ordered on parts.
     
  34. iclicku

    iclicku Notebook Evangelist

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    Mine said it was made in China. Hopefully no Foxcon workers were injured in the process.
     
  35. Joebarchuck

    Joebarchuck Notebook Virtuoso

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    :D :D :D :D :D :D :D :D :D :D :D :D
     
  36. JaiaV

    JaiaV Notebook Evangelist

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    Mine was ordered 7/13, had an EDD 7/30. Was shipped today (7/24) and EDD is now 7/27. So I'm getting it 3 days early. Not too shabby.
     
  37. Casey120

    Casey120 Notebook Enthusiast

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    Mine was estimated at 8/4 and i am playing for 3 days already .
    Ordered 7/10 .
     
  38. Tedster59

    Tedster59 Notebook Consultant

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    I ordered my m11xr2 on 6/11. The EDD was first 7/12, and then 7/8. It was delivered on 6/30 :D
     
  39. Mario555

    Mario555 Newbie

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    My M15x came one week earlier. Best surprise EVER :)
     
  40. JaiaV

    JaiaV Notebook Evangelist

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    Well I've had an interesting morning. FedEx actually CALLED me to tell me that they would be delivering my laptop a day earlier than the estimated date was since it was priority overnight. Heh...WRONG. Called FedEx back when it got to be later and the laptop was still just sitting at the local sorting facility. Turns out some idiot mis-sorted it and locked it in the sorting box they don't open until tonight.

    In other words,...it goes back to being the estimated date it was when FedEx first picked it up, priority overnight or not, even though they told me it would be delivered at 10:30 AM. Gotta love FedEx :D.

    EDIT: It finally got here 7/27/10. A full 3 days early. I'm happy.
     
  41. infernia

    infernia Notebook Evangelist

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    My first Area51 m17X was really late past its EDD, like 3 weeks past. That was due to benchmarking troubles. Ended up with a refund for it a couple of weeks ago.
    This time around I ordered on the 20th July and had EDD for M11X of August 04 and EDD for M17X of Aug 06.
    Site updated today and though my two are still in production the site says the EDD is July 29th and 30th? That means they are shipping now because that is 3 days from now. I got free standard shipping so, I'm confused. :confused:
    Either they didn't update the fact it has shipped or the EDD is wrong. It's all good though because an early delivery would be a welcome surprise. :D
    Only problem is I kind of need to know when to be home to get them. :rolleyes:
     
  42. nick-jensen

    nick-jensen Notebook Enthusiast

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    I ordered my 15x on 7/27/10 and the EDD was 8/13/10, but the order got canceled due to I needed to talk to my bank and let them know the payment was accepted. So I got that fixed and had to reorder the laptop, but it was the same exact order just a different order number but now the EDD is 8/26/10. What is that about? Dell had no awnsers for me