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    How does the Alienware complete care warranty work?

    Discussion in 'Alienware' started by yotano211, Aug 27, 2010.

  1. yotano211

    yotano211 Notebook Evangelist

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    I am doing some research into the Alienware CC warranty.
    Now when I buy a Alienware laptop, what kind of warranty do I look for, they have a few options on their list to get. I am looking into the CC warranty only, what is the name of it if I might ask.

    Also is what is covered under the CC warranty. Is the entire laptop covered or just certain parts, e.g. is the battery or charger covered too since the battery usually gets used the most.

    When I buy the warranty, does the warranty go under my name or does it follow and/or the person who owns the laptop.

    If I have the CC warranty, if something happens to the laptop in the order that I new a need one, how is the process of getting it replaced through Dell, and also what is the process of getting parts replaced. Does someone come to my house or do I do a self replacement to the part in question? And does the laptop and/or parts have to be returned. I know some people don't return the part and sell it for strap or something, if that happens does my warranty get effected or do I have to give them any kind of credit card info?

    any help would help in the future, thanks.
     
  2. BatBoy

    BatBoy Notebook Nobel Laureate

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