Its all about the money... pick your favorite reason within that. If it were more profitable to build exactly what you guys want - they would. They need volume sales especially if there is competition.
Not everyone that seeks a performance laptop treats the laptop itself as a hobby.
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^^^This is why the brand is no longer an acceptable purchasing option for serious performance enthusiasts.^^^
Cookie-cutter mainstream BGA trash is all they offer now. Their business reasons are not relevant and do nothing to make the new product model OK for us.TBoneSan, Ashtrix, Spartan@HIDevolution and 1 other person like this. -
But chips dying these days are fairly rare. As long if they dont surpass the 85C mark. I mean all reference desktop Geforce boards run for years on 80c under load and when did you see a Geforce GPU dying the past 5 years? -
kosti likes this.
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AMD on the other hand still have some problems and those are not because the BGA mounting itself. -
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Spartan@HIDevolution Company Representative
@Papusan
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Ah yes, Colonel Dell ...
Here @ 11:14 caught reminiscing over his halcyon days, the situation as he saw it at age 16 whilst 'admiring' an IBM business-class PC:'... as I took the computer apart, what I realized is that they were selling $500 worth of parts for $3000; which seemed to me like a kind of criminal enterprise almost, right? ... it just seemed unfair, right?, it's like, how could it be $3000 & $500 worth of parts ... and so I started, you know, mapping-out what all the parts cost ..." / "if our business did well I'd continue - if not - I'd go back to school".
Like Colonel Kurtz in Apocalypse Now; at once horror-fied at the Strategy of the Enemy, he would soon come to venerate IBM. 'Col. Kurtz' Anthropological Understanding'. Ideological change of heart ..
- the Heart of Darkness -
My God, the genius of that. The genius, the will to do that.
Perfect. Genuine. Complete. Crystalline. Pure.
Then I realized ... they were stronger then we, because they could stand that these were not monsters; these were men, trained cadres ... these men who fought with their hearts, who have families, who have children, who are filled with love, but they had the strength ...*the strength* ... to do that ... if I had 10 Divisions of those men, then our troubles here would be over very qwickly ..." (feel me?)
Neuphemisms: when your BGAware's CPU/GPU are imprisoned in a pretty case serving a life sentence without parole at Club Fed like General Zod, that can only mean one thing:
Jailienware
@Poppysan likes to root around for benchmarks for us, which pit the low-performing 2015/2016 models against Acer/Msi etc or past Alien products from the Halcyon Days of Yore ... either way, gentlemen, I give you:
Snailienware
Hakuna Matata brothers --> @rinneh (NBR's latest Tom Cruise) & those still practicing the false religion will be converted into ex-Alientologists soon enough, like the rest of us ...
Irrespective of the Suppressive Persons / Personalities we've become, some of the best tech-support comes from ex-Alientologists who don't worship at The Church nor drink the Jonestown | AlienTown Kool-Aid no mo ... which of you disagrees ...
Last edited: Jun 25, 2016Mr. Fox, Papusan, Ashtrix and 1 other person like this. -
Awhispersecho Notebook Evangelist
Would be a great if we could start a website that documents all the hardware and software issues, all the idiotic decisions, all the warranty screw ups and everything else that has happened over the last couple years. Call it something like the alienwarefreefall.com and embarrass them. Problem is most people that are buying them don't remember what they once were and on top of that, it's just not worth it...or is it. Hmm...
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Alienware's warranty is still miles better than anything else I can find out there. That's mostly what sold me on my Alienware 17. I'll get four years of use out of it, or my money back.
MahmoudDewy likes this. -
@Poppysan will gladly help finding Bench results from other competitors to AWBOOK aka AcerBook, AsusBook, MsiBook, EvgaBook, eMachineBook, GigaBook, RazerBook +++ for a new sticky Alienwarefreefall thread in the main Alienware section. Or maybe call it what it rather should be named ... <The modern slim BGA Alienware laptops can't compete>...A varning thread in the main hardware section can also be a fine place for a sticky thread.And I think a lot of other also know the reason...
Last edited: May 3, 2016Cass-Olé and Spartan@HIDevolution like this. -
Anyway, Alienware was never really exceptional when it came to performance. But offered exceptional quality. Now a bit less exceptional but still better than Acer or MSI. Even though they perform all equal. I mean just take a look at how cheaply those machines are made on the inside >>> http://www.notebookcheck.net/Face-O...SI-GE72-6QF-vs-Acer-Predator-17.160952.0.html
Now compare that to the current Alienwares which do have a sturdy chassis, metal plates for structural integrity, metal reinforced palmrests etc. THey still do a lot right.
I stand by my past opinion. upgradable in laptops doesnt mean anything for me. If I buy a non BGA clevo now and decide to upgrade the CPU in lets say 3 years. Then the new generations of CPU's dont fit the socket anyway. MXM boards are nice though but a bit unsure when it comes to vbios-es. NExt to that they are ****ing expensive. -
I just want it to work, and if something does come up, I want it fixed. That's the main reason I got an alienware: good service for four years, and insured that if I **** something up it gets replaced.
Alienware's warranty gives me that (usually) with next business day service. There's no other brand that is able to do that. I can't help it if you leave your laptop sitting on a bloody desk, I actually use mine for work.rinneh likes this. -
Cass-Olé likes this.
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Clevo doesnt have a magical build quality and Alienware neither. In this day and age the quality of the warranty is the insurance that your product will last. If my laptop breaks down next year and they dont have parts, they will give me a new one. Plain and simple. If I order for example from XMG a Clevo laptop and it breaks a year after and they dont have parts available anymore, then I am **** out of luck.Kent T likes this. -
Mr. Fox, Cass-Olé, Ashtrix and 1 other person like this.
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Pop-Culture informs us that pc's can be upgraded, so it gets old hearing people on the Dell/Arena forums saying "I wanted an Alien for as long as I can remember; I finally saved up & bought a Tier 1 (base) lappy & now I want to upgrade it to Level 3/4 hardware, what do I do? Who do I talk to, where do I go? And the answer is: oh no no no, sell it for a loss & buy what you want instead. You should've saved up more & bought the L3/4". You can hear their heart drop from it, for reasons you already know the why of. I think there should be a public disclaimer on Alien.com 13/15/17 sales pages to inform customers that the base Tiers can never be upgraded later because it's Jailienware by design these days ...
And 'may' even be gimped. They'll tell you to buy an AGA, but right there is old Colonel Dell & his $500 parts/$3000 price tag - or - $50 parts $300 AGA (when it commanded $300).
CPU/GPU 'get out of jail free cards' on the otherhand do carry swagger, & instead of the Aliens buying new gaming trucks for themselves with the profits they took we'd want them to throw R&D into another 18 socketed Flagship; not because all of us could afford one, but because it would instill a sense of pride to the whole owners community ... Dodge puts a HellCat in the showroom, not because they make tidy profits off of each car sold, but because:
reasons
Generates excitement for the brand as a whole with a trickle-down (profit) effect being among them.
Regardless, Alien owners are proud people, a track-record of it; my criticisms are typically reserved for management & corporate, where hopefully they come in here & read on their one-hour lunch-breaks & feel the dead listless-pulses when & where they exist, be it laptop/desktop; if you own an Alien too, I don't knock people's purchases - never have never will - because chances are you love yours, right or wrong. Wrong for me to try & get you to hate your child. Right for me to shake my fist @ Round Round Tx & Miami FLA & call for a socketed Flagship & a more aggressive Area-51 desktop so the brand can get its balls back, liven some pulses ... HellKats make Dodge Dart owners proud to be Dodge owners - why? - reasons ...
If you paid the Aliens $1300 for your 5960x which sells at MicroCenter for $900, I won't beat you up about it; I'd rather console you like we do those who had a creepy uncle in their childhood ...
Kumbaya & Koolaid? ... my konversation's for korporate to mull over ... KabyLake 7700k & Paskal right over the horizon fellas ...
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To say that the latest Alienware laptops line up aren't good machines is just silly and comes across as just simply bashing the brand over a direction you don't agree with. They are very good machines, I would wager some of the best "pre-built" systems going. Superb screens (with the exception of the R2), solidly built, excellent warranties, and a whole lot more.
Don't get me wrong - I completely understand where you're coming from in terms of 'upgradability' and staying ahead of the game as much as possible.
It's addictive and great fun and can be a highly rewarding experience.
However, truth told upgrading via MXM slots costs an absolute fortune and even then there could be a range of compatibility issues or even potential problems during installment. Just take the 980m equipped Alienware 15 I managed to receive but never actually ordered for. (True Story)
The cheapest MXM Gtx980m I can find, and forgive the ignorance if it's found clearly cheaper elsewhere, is on Ebay, priced at over £600 from the US.
Granted it's the 8GB version and I 'only' possess the 4Gb, but this does not differ from the fact that I would not, under ANY circumstance, be prepared to pay that kind of figure for this "Top end" card.
Whilst MXM is an amazing feature, the cost simply exceeds what I deem reasonable and for that kind of money I would simply just buy another complete system.Last edited: May 3, 2016rinneh likes this. -
With a slower mem clock, 4gb+ does make a differentce.
Division with a mix of high/medium setting (net 60+fps) consumes over 4.05gb memory on my 980M 8GB.Mr. Fox likes this. -
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Let's put back on the sunglasses for a moment, since 8Gb/4Gb 980m's are on the table. Recently (mid-December), when those new buyers ordered the 8Gb 980m & began to take delivery of the 4Gb variant by mistake, did anyone see a 'Sticky' over on AlienArena? A public warning? How about a mass (e)mailing (the semblence of a product recall) from the MotherShip to ALL 980m buyers asking to please check your card against your receipt?
We'd like to know these things, since not all owners even frequent forums to learn of a fiasco they may be ignorant to in the 1st place.
Does anyone possess 1st hand information that Dellienware was honestly trying to rectify things as qwickly as possible - or, if not - I would love to pour over the implications of any hush-hushedness.
I'm asking. Was there a direct intervention by corporate or was this some nasty little secret left to spread slowly & only by word-of-mouth. It would be 'disturbing' to find out there is even one owner still left walking around on this very day having paid extra for an 8Gb, oblivious to it for no reason from the manufacturer. From what I saw:
in these two threads - owner generated of course - over a 5month period, one & only one person got direct moderator help, & even then it was 'send us your service tag' --> the eqwivalent of you reaching out to them, not them reaching out to you (ie you posted in the thread 1st) <-- & yet in 'Is the 980m 8GB a Lie?', the initial public post?, I see zero moderator input. As in zero. Silence. Dead silence. Except for a 'whoops' after dude got his lappy stolen. To me this is more relevant than the fact it was BGAware to begin with. Corporate practices & policies are always germane.
5months later, who'd like to go back & scratch heads again over this. I will gladly retract / edit this post if a 'mass-mailing' open recall happened, for lack of a better word. Gladly. The implications of a 'BGA recall', what-ev, discuss it among yourselves ...
edit: direct challenge to @Caladdon over "simply bashing the brand over a direction you don't agree with". The broader definition of 'direction' is now open to debate ...Last edited: May 23, 2016 -
woodzstack Alezka Computers , Official Clevo reseller.
Now it is possible to fit 4/8GB on the MXM ones, I do not know if it was possible to have 8GB on the BGA ones ( does it have enough space to hold that much memory? Because it is not putting memory on underneath the MB, it could place it on only one side, I'm relatively sure. )
Hey thanks for the mention @Papusan didn't recognise you changing the pic from the CPu to the guy vomitting after OBVIOUSLY seeing the performance of recent BGA crapbooks. -
p.4 is it a lie?:
Hi everyone, Another victim of Dell shipping the 4GB 980M instead of the 8GB one I ordered (in the UK). Called them up regarding that as well as the light on the touchpad never going on (a faulty sensor i guess). So was given the option of a full refund. When speaking to customer care they were pretty confident that the 8GB Nvidia 980M graphics card didn't exist... but technical support confirmed that it does exist and they are aware of the issues regarding the 8GB graphics card mess. Getting a 15% voucher code as compensation towards another order, with technical support saying that they know of this issue and it should be resolved now and I should get the correct hardware this time. I hope they aren't lying...
@woodzy > all I can do is shrug over the details. My interest is in Tech-Support 'knowing', & from there debate public/private Corporate Response or lack-there-of if/when given the opportunity. Which is why I'm 'asking' ... who knows what ... -
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woodzstack Alezka Computers , Official Clevo reseller.
If you apply that to a newer model, you could technically be getting much more then you originally were getting. They wasted your time. They should compensate you too, for you taking the time and effort to fully report the issue, not to mention the headaches you most likely went through to get as far as you have.
In that situation, if you still want to keep the laptop, ask them for a monitor within 150-250 range or a keyboard or backpack or the graphics amplifier for free. They'll give it to you, you have to explain to them how your unhappy though, and should be compensated for all the time your losing, and the fact if you replace the laptop they lose even more then what they're giving you, and it's worse if you get a refund even. -
If I'm not mistaken, there's a picture of the Echo 17/15's motherboard showing that there are a few vram chip on opposite sides of the m/b.
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How do we handle the idealism preached to others in their industry-leading warranty? The old: 'don't worry, they got your back for 4years'. This just in over on the AClub: brand new & it's already been turned into a refurb. In an ideal world, this is a legit post. In the real world, horror stories abound with all brands.
Just in on NBR / Desktop: New Area 51 r2 help! > no joy on Arena as of today for this fella but I knew that would be the case, @Alienware-L_Porras has no time either apparently, just enough for how to make a system image apparently (having checked his record at NBR the past few days).
@woodzstack > that ain't my system, I qwoted it: feel free to chime in over on Arena to school them fellas on how to deal with 'the 980m 8gb mess' ...
_______________________edit to clarify: my interest in this isn't in who's model gets what, it is in how did they behave as a company once they knew the factory was installing 4gb parts when 8gb parts were ordered, which appears to have been the case. Where's the Arena sticky called: Attention ALL 980m Owners > ? > were it to exist, one would click it, & from A-Z, you the customer get the journalistic interrogatives & the 411 answered at your fingertips: who what where when how why, which lead you to a resolution. Are you or are you not owed an 8Gb model if you paid for it > how to check, how to get relief ... yadda yadda.
Since that is not what occurred, the next qwestion is: did they make a personal Close Encounter of the 3rd Kind with all 980m 8Gb buyers? Or, is the situation such that only those buyers who 'discovered' the error somehow (on their own or word-of-mouth) get a remedy & only if they somehow managed to 'stumble' on some thread that bobbed & weaved from front page forum news on-again / off-again, where the onus is on the customer to get to the bottom of it & not corporate. And only if the customer somehow becomes cognizant an issue was even afoot over their hardware.
In a world where @Caladdon refuses to pay for an 8Gb, while others be Devil may care & SLI those puppies, it does matter how this was handled by corporate, which is why I brought it up. @woodzy claims "they will lose a lot", so I ask the qwestion: who has 1st hand knowledge over how this was handled. In my mind, the Aliens are obligated to come above board & rectify factory mistakes in an open honest manner, not leave it to the customer to somehow find out for themselves in a perpetual user-to-user discussion which relays phone support discussions ... kapish?
As corporate sit in their Ivory Tower drawing up bullet-proof warranties & on-site repair - in the real world - your warranty may buy you a refurb or your flunky-tech will finger**** your pride & joy but good as you sit & stare in certain 'horror'. I tend to let the banner wavers wave the warranty flag because it is a bullet-point to be reckoned with, so long as we all be sure it is neither a panacea nor silver-bullet against dis-satisfactory outcomes here in our imperfect world. 59billion in revenue in 2015, we want Dell to snap a finger & make things right again over here in AlienWorld ...
Say what u will | think what u will, but @Poppysan turned into a keyboard warrior over on Arena to get to the bottom of the 8Gb fiasco to help out his fellow man ... AlienTech? ... turned their back on their fellow man IMO. It is what it is ... furthermore, my post here began with two fellas stigmatized after their warranty call, highlighted here so that the public is aware #1, & #2 so that corporate can be aware that the buying public isn't asleep at the wheel over these matters, far from it. It's NoteBook Review for a reason ...Last edited: May 4, 2016Mr. Fox likes this. -
Rengsey R. H. Jr. I Never Slept
my .02 cents.
Only the higher end models are equipped with the 8GB version. This is just me using common sense. Higher end models with the higher specs in the AW 17s and AW 18s. They have better cooling, higher PSU, etc hence they are provided with the 8GB version. Also, the 8GB version was release before the 4GB version if i am not mistaken, and the mass assumes any released 980m thereafter are 8GB. But in my book those 13s 14s 15s (just guessing , I never buy any model below 17" screen size) should not be equipped with the 8GB model because of the required PSU to run them. Those models would get burnt up real quick.
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Plus another benefit to BGA is the laptops are might lighter and thinner.
I used to buy the most powerful laptop but I have gotten to the point where I just want something solid, some what light, and has a good warranty.
I always thought I would want this crazy gaming lappie when on the road but really the power doesnt matter as much to me when on the road.
Then when I get home I have my desktop rig.
Sorry but even MXM cant replace desktop rigs.
Also I had two members that constantly talk highly about clevos tell me privately that they wish they never bought their Clevo.
So confused lol. I was about to drop 3K on a crazy decked out clevo.hmscott likes this. -
woodzstack Alezka Computers , Official Clevo reseller.
Cass-Olé likes this. -
woodzstack Alezka Computers , Official Clevo reseller.
Now I've seen people put up listings on sites with 3Gb 970M and 4GB 980M MXM cards, i think it's a mistake, however I do note, the quality of the cards are from visually looking at the pictures they showed - made from lower quality parts, so who knows, maybe they used last generation overstock on the VRAM and did the same with the silicon, whatever they had lying around.
The problem with that, when looking to cut corners and cut costs, people have a tendancy to recycle bad parts , and QA usually fails to stop things too. So, I do not recommend buying any 3/4GB versions. The only fact I have really though, to be honest, is that it seems inconsistent. I wouldn't put stock in inconsistancy, and as someone who can hook you up for better pricing, if you REALLY need to sell or trade in your old cards, I usually know people who are looking for the older cards, and will buy, this is less hassle, also the cards I sell have a great track record, and so do a few other vendors too. Do your homework is all I can say. I do not know anyone with these lesser capacity MXM cards personally, so if it's a mistake, I have to assume the person responsible for selling them or listing them, doesn;t know much. I do not trust that. Now it IS possible to place less RAM on these cards, but it changes a few things, vbios wise, but not much, and it can be done - but it shouldn't be. It would be so much more cost efficient to get higher capacity. -
The AGA is only 199usd by the way. For a desktop like upgrade it isnt expensive. Just I wouldnt buy it because I have 2 desktops whirring under my desk .
MXM upgrade paths really have to become better. The bios incompatibilities are ******** in these days and age.
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@Papusan.
That may be the case for US citizens but here in the UK things are much more expensive. Yes you can get the card cheaper, but you still purchased an MXM rig prior to the upgrade which you didn't take into consideration. What it boils down to is whether you want to own 2 systems over a period of years or upgrade one. Personally speaking I'm completely fine with changing years down the line because regardless of how much you think MXM provides amazing savings the convenience of simply picking a prebuilt system up as well as then having a back up computer are two factors upgrading an existing laptop will never offer.
I used to be pro MXM until I realised I wasnt upgrading at all and was simply purchasing a new system whenever I felt the current rig wasn't satisfactory. Having accepted this I'm now enjoying my Alienware 15 immensely and appreciate it for what it is. -
Anyone interested on Kaby: "(Intel's) new approach first sees a reduction in process size, then an upgrade to architecture with a final ‘optimization’ phase added in to make the most of what’s been done so far. Process, Architecture, Optimization. Drum that into your head ... with KabyLake the last hurrah for 14nm."
I expect you to be a pessimistic sour-puss Rinneh (=
Like with @Rengsey, healthy fanboyism has its place, I'm all for it; blind devotion to this brand is off-putting however to those of us in the know. Every Alien owner has or will have a healthy troll in them somewhere sometime, it's just a matter of time til the Aliens do you over or you read someone else's tale of woe til we see it ... anyone of you could be the forum's next home-bred troll ... hehheh! I loved Batman v Superman & the Force Awakens, that is, til I started getting other peeps reaxions, which helped me confirm my own lingering suspicions not all was right up there on the silver screen ...
It's difficult to air one's grievances against the company without offending the happy-camper ownership here. oh well.
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Sky v Kaby: 'that's not an upgrade'
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Hmmmmm. I'll leave what is or isn't the definition of an upgrade to the Clevo/Sager ownership who will or won't soon value 'almost no' performance gains. A reduction in TDP / thermals would suit nicely in a lappy however, were that part of its optimization. My point's that skt 1151 doesn't 'dead-end' with 6700k: there is a way out, & a way 'up', that is all, even if it comes with caveats which it likely will; that's on Intel & M$, not the consumer who chose the desktop cpu for their lappy while expecting longevity from skt 1151 which they can expect & will benefit from in whatever degree: small med large.
6700k vs 7700k will be a hot topic: not for Alien lapdog owners however --> a Spectator Sport ...
( if the Aliens pull a rabbit out of their donkey, K18 against-the-odds, my $ says Rinneh changes his tune: Kaby FTW)
AGA's best suited at the $200 price point, I said that once in this thread I believe; if you must, give them the hundred it's worth, give them the hundred extry they need for their Gaming Hummer & stop there, no mas. $300 was their blatant money grab & yes $ was grabbed: cattle abduction is an Alien's favorite earthly pastime.
- SNAFU w/the mthrbrds -
... call Dell? Shouldn't Dell be calling you ...- Alienware 17r3 Graphics Card 4gb not 8gb - UK
- "They could have contacted us during the build to say they had a supply issue, but no, they just send the systems and keep quiet. This is FRAUD and breaks the sale of goods act, perhaps they were hoping we would not notice".
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Your writing style is so out there.
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Cass-Olé and woodzstack like this.
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Cass-Olé likes this.
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Even Acer is making a 980GTX laptop with OC, ROFL. RIP Dell's Gimpware BGA empire & It's dud king Frank with a stupid GA leashbox !
http://www.acer.com/ac/en/US/content/predator-17x-series -
woodzstack Alezka Computers , Official Clevo reseller.
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woodzstack Alezka Computers , Official Clevo reseller.
Cass-Olé likes this. -
ON a different note, heard anything about Polaris mobile? -
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VoodooChild Notebook Evangelist
Guys, Alienware is holding a online survey, this is your chance to make yourself heard I feel. If you feel like completing it, here it goes:
https://www.surveymonkey.com/r/Alienware
Sent from my iPhone using TapatalkMr. Fox likes this. -
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How far Alienware has gone backwards
Discussion in 'Alienware' started by woodzstack, Sep 11, 2015.