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    How long do giftcards generally take to get?

    Discussion in 'Alienware' started by incynr8, Oct 9, 2012.

  1. incynr8

    incynr8 Notebook Consultant

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    I tried calling Dell about my 200$ gift card listed on my order and a 5% one i was promised, but i haven't heard anything yet. I've had my order since the 25th of Sept.

    Should i just keep waiting and this is normal or should i be concerned?
     
    incynr8, Oct 9, 2012
    #1
  2. ejohnson

    ejohnson Is that lemon zest?

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    Mine took about a month to get.
     
    ejohnson, Oct 9, 2012
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  3. CryoBolt

    CryoBolt Notebook Consultant

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    Mine took about two weeks.
     
    CryoBolt, Oct 9, 2012
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  4. sunster168

    sunster168 Notebook Consultant

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    a month here.
     
    sunster168, Oct 9, 2012
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  5. talijay

    talijay Notebook Enthusiast

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    Got mine 24th day after I ordered..
     
    talijay, Oct 9, 2012
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  6. J.Dre

    J.Dre Notebook Nobel Laureate

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    In the fine print, there's a clause about gift cards and crap - if you return the system you don't get them, or they become invalid. In other words, they usually wait until the "return period" is over before sending them.

    I found this out through one of my many conversations with Alienware representatives.
     
    J.Dre, Oct 9, 2012
    #6
  7. shinji257

    shinji257 Notebook Deity

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    They send them out 10 to 20 days after the laptop ships out (not when you ordered it). It did show up within that window for me.
     
    shinji257, Oct 9, 2012
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  8. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    That's because some folks have intentionally defrauded Alienware on the gift cards. They delay sending them out long enough to foil those plans. We even had someone in our community posting about their clever little fraud scheme at one point. It's unfortunate that there are people that do that kind of thing, and I don't blame them for waiting until the return period has run out before sending the gift cards. I think that is pretty smart on their part.
     
    Mr. Fox, Oct 10, 2012
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  9. shinji257

    shinji257 Notebook Deity

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    Well they do have clauses to cover that now though. I don't know how well it works out though.

    a) If you return the item the cards are nullified. They won't work anymore.
    b) If you used the cards before they could do anything about it the card amount would be deducted from your refund. So your refund would be less the gift card amount whatever it was.
     
    shinji257, Oct 10, 2012
    #9