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    I have a problem with the touchstrip above the keyboard

    Discussion in 'Alienware' started by mpk4077, Nov 26, 2009.

  1. mpk4077

    mpk4077 Newbie

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    I'm using the m17x...still have Vista 64 bit (haven't upgraded to Win 7 yet).

    Anyway, all of a sudden when I booted up, the touchstrip above the keyboard is not only dark, but it doesn't respond to commands. This includes both sides (the caps/numlock status as well as the media controls). I didn't notice this until I needed to eject a disc. I tried going into the command center and change the color, but no avail. Has anyone had this problem before, and is there anything I can do to fix it?

    Thanks,

    MPK
     
    mpk4077, Nov 26, 2009
    #1
  2. wacdag

    wacdag Notebook Consultant

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    try a system restore to before it went wrong (solved it for me when the same thing happened a couple of months ago), unless someone else has a better idea.
     
    wacdag, Dec 1, 2009
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  3. airplaneman

    airplaneman Notebook Deity

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    I've had it happen, I just restarted a couple of times and it went away.
     
    airplaneman, Dec 1, 2009
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  4. BatBoy

    BatBoy Notebook Nobel Laureate

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    If the issue continues, reinstall Command Center and OSD. Be sure you are on BIOS A02 as OSD and A00 or A01 can confict with each other.
     
    BatBoy, Dec 1, 2009
    #4