Due to some problems with partitioning, I had to reformat my M15x just after receiving it. Afterwards, the illuminated keyboard just stopped working and the Command Center had no option to fix it.
I found the fix for it, uninstalled Command Center, installed the fix, reinstalled Command Center - still nothing. No lights, no option for keyboard lighting on Command Center.
Meanwhile, another problem has come up. AlienSense starts up on the Windows startup screen, however, it gets stuck at "Starting up..." and an image never comes up. My webcam also likewise makes Windows Live Messenger crash whenever I try to start a video call.
I've tried to reinstall the webcam drivers, reinstall the webcam driver fix over and over again (I'm not even really sure if it installs really, the Setup screen comes up, I click Setup, it disappears and nothing else happens), reinstall .NET Framework, reinstall Command Center about 50 times. Nothing seems to work.
Help is much appreciated, thank you very much.
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Not sure about the lights, but for the camera, I had the same problem.
Go to aliensense and click advanced, then at the bottom of the menu, select 'alienware integrated webcam' for the choice of hardware to use. Try that and see it if it works. -
Try enabling the webcam (Fn + F9), see if that does anything...
for the keyboard, it's a pretty well-known problem... documented here:
http://forum.notebookreview.com/showthread.php?t=285226
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Hm, I have tried the registry change fix. Again, nothing worked. I'll try the second one. Thanks. (It seems to be for vista 64bit though and mine is 32bit, would it still work the same?)
evilwill32, I have already done that, that seemed to fix the AlienSense problem, but the problem with Windows Live Messenger still persists - sometimes it works, sometimes it just makes Messenger crash. Have you encountered that one too? -
After installing the fix from Alienware again, this time I can see the keyboard in AlienFX, it just doesn't light up :/ I am pretty sure it is not hardware damage as it's just been a few days since I got this and absolutely nothing has happened to it, not even a scratch.
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Have you tried reseating your keyboard? (unplugging and replugging the connectors and what not?)
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when you reformatted did you do so using the Alienware recovery disc or a windows disc you had yourself
If it is the latter then you need to follow Findivkas` guide on how to reformat and reinstall in the correct order otherwise AlienFx keyboard will not illuminate. -
Is there maybe a guide for dummies that explains it?
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DenverESullivan Notebook Consultant
Unfortunately... yes.
Alienware drivers have to be installed in a very specific order or things won't work as they should.
Area-51® m15x (15.4" LCD)
Microsoft Windows Vista
Chipset driver
Driver for the current active video card at the moment:
-- Intel graphics adapter driver (Integrated), or
-- NVIDIA graphics adapter (Discrete)
Audio driver
On-Screen Display Manager Application ([Fn] + [F7])
Switch to the other video card driver by pressing [Fn] + [F7] and install its driver.
Network adapter driver
Wireless network adapter driver (Optional)
Remote control receiver (CIR) driver
Touchpad driver
Media card reader driver
RAID utility
Turbo Memory driver
Bluetooth driver
Camera utility ([Fn]+[F9])
.NET 3.5 Framework
FA Camera Driver
Command Center application
DVD player application (Power DVD)
CD/DVD recording application (Nero Suite)
- Denver -
Argh, thank you. I guess it's back to a reformat for me :/
Illuminated keyboard and webcam problems on m15x
Discussion in 'Alienware' started by Sunrise, Apr 26, 2009.