Internet quit working after...

ugh ok so i was cleaning my computer up and all i remember uninstalling is the java scripts. because i had java 5,6, and 7 so i uninstalled 5 and 6 and left 7 and for some reason i cant get on the internet anymore and every computer in this house can. so what do i do or driver do i need to install?

and i updated the Marvell Yukon Gigabit Ethernet and Intel(R) PRO/Wireless 3945ABG & 4965AGN (v12.1.0.14)

i have the Alienware M9750

 

Did you accidentally turn off the switch for wireless on the case?

 

no i checked that too, i even directly hooked it up to the internet modem

 

1) run->cmd.exe
____a) ipconfig /all

print the output... you might want to hide your IPs


2) run->msinfo32.exe->components->Problem devices
see if there are any problem devices

3) run->devmgmt.msc
see if you find any device without driver or with an exclamation sign

 

1.

2. dont know what im looking for there are a bunch of "not available" though

3. no missing or drives with question marks on them

 

good so you have couple of problem device that means missing drivers or not loaded properly. fire up msinfo32 again and go to file->save, zip it up and attach it here for me to have a look at it.

 

your Connection 10 is fcuked. no mac address, is it a dummy connection?

your Connection 12 is just disconnected.
I don't see you have a wireless adapter.
Maybe, uninstall the drivers again and install, and see any yellow mark in device manager. Check if they are no fried in the device manager.

 

ok i got it zipped how do i upload it to you?

 

attach to this thread.. in case you dont know how to do that. hit go advanced and add attachment

 

It says I can't open.

 

ok try this one....

 

you need to run msinfo32.exe and then open it from there. I can open it under Vista.

try to do this in following order

IPCONFIG /release
IPCONFIG /flushdns
IPCONFIG /renew
IPCONFIG /registerdns
NBTSTAT -R (in caps)
NBTSTAT -RR (in caps)

 

findvikas could you open it? and where do i put those commands in to

 

in CMD. 10 chars

 

i did the commands... and this is what i got

 

you forgot the space in front of the "-"

 

ok now on the cmd of

NBTSTAT -R and NBTSTAT -RR it says refreshed and purged, but i still cant get on the net

 

the pic u post stats that your wireless and giga net adapter is not present.

go to device manager to check if they are ok or exist at all.

 

i bet thats the problem there just not there anymore, because the devise manger isn't saying i have a problem with any driver. where can i go down load them

 

not sure, i usually go google for it.

 

what would i google idk where to start

 

ok here is a pic of my devise manger what am i missing?

 

uninstall the intel and marvel adapter from there and reboot

 

ok so i deleter both drives from device manger and restarted and windows automatically reinstalled them and i just up dated the 2 drives from the site but still no internet, and now it wont even locate the wireless internet and i get these window problem, pic below

 

good, at least your computer know you have the adapter.
I think there are another problem change some setting of your drivers.

Do all 3 windows suggested, if they all dont work, then you have to reinstall windows, if that still doesn't work, then your hardware needs to be replaced.

 

ok i can connect when i hook up to the router with a cable but my wireless still wont work. what dose i mean when is says media is disconnected on all my connections, should it be like that?

 

probably not, since "disconnected" is not what we want

ahem. could it be that your wifi card is lose, or not connected properly any more?

 

so your sayin take the cover off the bottom of my computer to see if its disconnected

 

very much so. not very likely, but easier than re-installing the OS