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    Issues with the Keyboard... m15x

    Discussion in 'Alienware' started by ayeizajedi, May 13, 2008.

  1. ayeizajedi

    ayeizajedi Notebook Guru

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    I find some of the keys quite unresponsive, especially backspace and the space bar.

    Anyone else having similar issues? And does anyone know of a solution? I mean should i speak with AW about this?
     
  2. Heathkidd

    Heathkidd M860TU

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    uninstall the touch pad driver... fixes it for most people

    this will remove some of the functionality of the touch pad but .. like virtual scrolling n stuff.
     
  3. Alienwarez

    Alienwarez Notebook Evangelist

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    I believe this was all sorted on the x32 BIOS. You are definately on that BIOS currently??
     
  4. schnaker

    schnaker Notebook Guru

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    it was not ! I upgraded to x32 after I received the m15x and I had these issues! First after I uninstalled the touchpad drivers the keyboard behaveD properly!
     
  5. Callidor

    Callidor Notebook Evangelist

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    Yes, several people are experiencing these issues, and they are the reason I returned my m15x.

    edit: and yes, getting rid of the synaptics drivers does seem to fix it for most people..but then of course you lose digitial scrolling, and the ability to turn off tap clicking if you're not a fan of it. I think I was the first person to discover this connection, if I may toot my own horn here. :)
     
  6. the.s.a.i.n.t

    the.s.a.i.n.t Notebook Consultant

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    AW-Steve said that they are working on this
     
  7. ayeizajedi

    ayeizajedi Notebook Guru

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    Will try upgrading bios today and remove the driver, will post back my results. thanks for the input.
     
  8. ayeizajedi

    ayeizajedi Notebook Guru

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    I've updated the bios and this seems to of solved the problem. If i notice any more issues i'll try the drivers, thanks everyone!
     
  9. Callidor

    Callidor Notebook Evangelist

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    so x32 is a fix for this?
     
  10. GRB

    GRB Notebook Deity

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    well, I can't say I remember a drastic difference with X32, but I mean I haven't had a skipped key for at least the past few days, which is an insanely low amount (I haven't quite had a streak like this before)
     
  11. Heathkidd

    Heathkidd M860TU

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    callidor missing his m15x already <_> unlucky mate
     
  12. tacomenace21

    tacomenace21 Notebook Deity

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    SO GRB would you say X32 fixed your keyboard issues?
     
  13. Callidor

    Callidor Notebook Evangelist

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    I didn't return it happily...it's not like this is some dramatic change of heart.

    Actually, though, I'm very excited to get my Sager, which you can see by my sig is going to be quite a bit more powerful than my m15x. I'm really just interested to watch the progress of this problem as it was what caused me to make my decision. As I said though, I still think it's a blessing in disguise that I was able to find the Sager.
     
  14. GRB

    GRB Notebook Deity

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    I wouldn't say it has. I would say that my keyboard issues are "non-existent" but I'm not willing to pin that on any particular software update (including X32)
     
  15. Lessaj7

    Lessaj7 Notebook Evangelist

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    I think the x32 certainly helped, but it's not a fix. I personally left the drivers alone and it does skip a little bit still, but not often.
     
  16. tacomenace21

    tacomenace21 Notebook Deity

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    that really weird cause I got mine back in mid FEB and I never had a problem. Not sure if i'm typing as fast as you guys or what but i'm somewhere between 60wpm and 50wmp
     
  17. GRB

    GRB Notebook Deity

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    I agree with Lessaj. All I know is that things have certainly improved over time, but what things have fixed it, I have no idea.

    edit: taco I'm usually going at about 70-100 wpm (it's a wide range but it depends what I'm typing)
     
  18. kobe

    kobe Notebook Virtuoso

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    Congrats Callidor, I know it must have been a big pain to send back your m15x. But, the Sager is a lot stronger than your m15x, so you'll forget about the m15x pretty fast. :D


    @GRB- I don't any keyboard problems with mines. There is no lagging at all. And I type pretty fast too.

    Also I got my touchbutton issues fixed. All I had to do was to disable my bluetooth. And when my lappy wakes up from sleep the touch buttons work just swell.
     
  19. GRB

    GRB Notebook Deity

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    Nor do I... anymore. How it fixed itself, I dunno ;)

    And the touchbutton issue (with sleep) was definitely fixed with X32
     
  20. kobe

    kobe Notebook Virtuoso

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    I'm running mines with the stock X30 bios. I'll wait until the final release.
     
  21. GRB

    GRB Notebook Deity

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    Could have been at X30. I didn't check the issue when I upgraded to X30 (only noticed it by the time I got to X32)
     
  22. Carnyl

    Carnyl Notebook Consultant

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    nope, x32 did not solve this issue for me. It was meant as an update for the overclocking issue as far as the roswell agent told me, not as a fix for the keyboard... if you recall, they were not aware of the keyboard then.
     
  23. shadowlance

    shadowlance Newbie

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    Callidor...did they hit you with the restock when you returned your m15x?
     
  24. exiled

    exiled -_-

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    nunez waived the fee for him.