M11X CPU Overclocking and Warranty

Hi Guys!
This is my first post on these forums so i hope that i am posting this in the right place.

I ordered my M11X last week (im based in the UK) and currently have an EDD on 9th March. I was attracted to the M11X because of the quality of alienware products (currently have an M17), the form factor and also the potential to overclock te CPU. When i placed the order i asked the Dell rep if overclocking was covered and was told that it was.

After reading in different places that there was some confusion as to whether overclocking was covered by alienwares warranty i decided to give Alienware tech support a call and ask to see if they could tell me if overclocking was covered. The tech support agent told me that overclocking was NOT covered under standard warranty and only the Premium warranty would cover the overclocking of the CPU. I asked to speak to a supervisor to confirm this and he did infact confirm that only the premium warranty would cover overclocking as it covered accidental damage and that would be the only way to cover damage covered by overclocking.

This is a little worrying to me as I was hoping to overclock the CPU as after talking to the Dell rep and reading reviews came to a conclusion this would be covered by warranty.

I was wondering if anyone has heard anything different about this, or what can be done if anything? Also what are the risks of using the included overclocking feature in the BIOS?

Look forward to hearing what you guys think.

 

im guessing anything beyond what they provide in the bios would not be covered. but if you used software to overclock they would never know anyways. dell definitely will cover you warranty if you overclock with the overclock option in the bios because they tell you how to do it in the m11x manual. by using one of their features it will not take your warranty away.

 

Have a look at this thread.

 

Thanks for adding the link rpg. Continue this over @ the first thread. Closing this one.