M15x Flickering Volume Light Issues

I am looking for help and dont know where to go. Any help would be greatly appreciated! I just received my m15x on Thursday January 29 and was really excited to get my paws on it. I spent time over the weekend with the system and thats when I noticed some issues. I have a flickering volume light control, randomly changing volume indicator (its happening right now) and unresponsive touchpad, specifically when the volume indicator flashes. The machine isnt coming out of hibernation properly with lights not coming on etc. I was on the phone with tech support last night and they were not able to resolve issue. They want me to send in for repair and Im not sure thats what I want to do. Im not trying to bash Alienware here but this problem is well documented and has been an issue since the m15x came out. I find it amazing that the tester didnt notice this issue as its apparent when machine is on. I almost forgot to mention that this happens on battery power only. The hibernation issue occurs whenever I hibernate. Im hoping someone has a fix to this. I had many choices of portables and this is the one I want!!! Maybe Roswell can help?

 

Look at this thread.... http://forum.notebookreview.com/showthread.php?t=332453
We've been hashing this issue around for a couple of months and think we've found the answer.

 

I will check it out..... thanks

 

There are several methods in which you could do to resolve the issue. There are some that works for people and there are some that don't. Try all of the procedures discussed in that thread and report back to us (in the thread listed above) on whether you still experience the issue or if the problem has been resolved.

 

Gotcha Oceanus... I appreciate the response. I will update status on above thread.

 

Thanks. I appreciate it.