The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    M15x back to the mothership

    Discussion in 'Alienware' started by Daedric, Jul 23, 2008.

  1. Daedric

    Daedric Notebook Consultant

    Reputations:
    2
    Messages:
    299
    Likes Received:
    0
    Trophy Points:
    30
    So I sent my M15x back to Alienware today. As I have mixed feelings about it because I really wanted to like the M15x but I can't be dealing with problems like this in college. So it looks like I'll give the Sager NP8660 a try and see how that works out. Also I upgraded my Ram on my M15x with 4GB's of Crucial Ram, is there anyway I can get my money back for that or am I out $125?

    Reason for return thread: http://forum.notebookreview.com/showthread.php?t=273816
     
    Daedric, Jul 23, 2008
    #1
  2. GobStopper

    GobStopper Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    What problems did you have that you felt it was unreliable for college?
     
    GobStopper, Jul 23, 2008
    #2
  3. Daedric

    Daedric Notebook Consultant

    Reputations:
    2
    Messages:
    299
    Likes Received:
    0
    Trophy Points:
    30
    Right side of the case lifting up, speaker problems, case bulging, screen creaking, ect. I sent it in for repair and nothing was fixed (2 weeks). I'm just happy AW-Armando helped me out, great guy btw.
     
    Daedric, Jul 23, 2008
    #3
  4. Heathkidd

    Heathkidd M860TU

    Reputations:
    53
    Messages:
    825
    Likes Received:
    0
    Trophy Points:
    30
    take the ram out before u send it back...

    kind of a no brainier u should have only sent back what u actually received silly
     
    Heathkidd, Jul 23, 2008
    #4
  5. ryujin

    ryujin 2B or not 2B

    Reputations:
    824
    Messages:
    2,032
    Likes Received:
    0
    Trophy Points:
    55
    you will prob have to sell the RAM on-line or offer it thru word of mouth.
    rememebr though, you will never get the amount you paid unless someone does not know what they are buying...not to sound negative.
    maybe someone here will buy it for thier system?

    :)
     
    ryujin, Jul 23, 2008
    #5
  6. Daedric

    Daedric Notebook Consultant

    Reputations:
    2
    Messages:
    299
    Likes Received:
    0
    Trophy Points:
    30
    Now I put the 1Gb of ram back in there lol ;) But I am stuck with 4Gb's of ram that is useless to me now. Should I ebay it or try to see if crucial will take it back?
     
    Daedric, Jul 23, 2008
    #6
  7. Daedric

    Daedric Notebook Consultant

    Reputations:
    2
    Messages:
    299
    Likes Received:
    0
    Trophy Points:
    30
    Yeah I guess being out $125 is better than some people that are stuck with broken m15x's($3000+) that can't return them. But I'll see what I can do,lol
     
    Daedric, Jul 23, 2008
    #7
  8. ryujin

    ryujin 2B or not 2B

    Reputations:
    824
    Messages:
    2,032
    Likes Received:
    0
    Trophy Points:
    55
    if you are within the return window of thier policy you should be ok....but other then that chk my post previous
     
    ryujin, Jul 23, 2008
    #8
  9. Daedric

    Daedric Notebook Consultant

    Reputations:
    2
    Messages:
    299
    Likes Received:
    0
    Trophy Points:
    30
    I only had 30 days and I bought it before I got my M15x so I would have it when I got my laptop. Then I only used it for a week out of the month+ I had it...oh well I'll just ask around,lol
     
    Daedric, Jul 23, 2008
    #9
  10. MKang25

    MKang25 NBR Prisoner

    Reputations:
    179
    Messages:
    1,715
    Likes Received:
    0
    Trophy Points:
    55
    Dont you have to pay the 15% restocking fee?
    Also keep in mind the shipping date of the 8660 is going to be tight.
    Sager estimates they will receive it by the 8th which is a Friday. Give them 3-5 days of testing since this is a completely new unit, not like the 5796 which was a refresh of the 5793. So your looking at the 13-15th for them to start production. Production / testing will take 3-4 business days. So your looking at them shipping it by the 18-20, and then whatever shipping method you choose.
     
    MKang25, Jul 24, 2008
    #10