M17X AlienFX: No board detected?!?

After installing windows 7 and the alienfx control center all the keyboard and alien skull lights went out. When running the FXtester I get a messege that no board is detected. Does anyone know how to fix this or what causes it?

I tried doing a search and couldn't find anything specific about this particular problem. Any help would be greatly apreciated even if it's just a link to a solution thread that I missed.

 

did you update the BIOS as well?

 

This seems to be a common problem when doing a fresh install of an OS with FX. Some people get it working but frozen on one color. Do a search on NBR and should be able to find the solution that some people have come up with.

 

did you install the latest control center?
there have been problems with it

 

See this thread...

http://forum.notebookreview.com/showthread.php?t=461136

 

Yeah, I installed the new command center. I'm about to try what BatBoy suggested, will let you know if it works.

 

I followed those steps exactly BatBoy and the lights still aren't working at all. After following those steps and it not working I went ahead and powered down, removed the power cord and battery, held the power button for 25s and still nothing when I booted back up. Running the fxtester I'm still getting "No Board Detected"

 

Call Dell/AW and ask them to fix it, OR try and do a Format. You'll lose your data so back it up.

 

A reformat is not going to do it. If the AlienFX BIOS update is failing, its going to require a new motherboard. Where are you getting this FXtester from? Is this a third party app? If so, uninstall it as well. You may be running into a conflict.

If after uninstall you are still running into the same issue, its going to come down to a call with tech support. Sorry.

Since this is stemming from the CC Update (which has known issues), lets move the discussion to that thread for better visibility.

Thanks.

http://forum.notebookreview.com/showthread.php?t=461136

Closing thread.