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    M17X Keyboard Doesn't Light Up (thinks F17SkullCap but its Ripley NLB)

    Discussion in 'Alienware' started by delicatepc, Nov 21, 2008.

  1. delicatepc

    delicatepc Newbie

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    Hi Everyone,

    Have a friend with M17X-R1 and the keyboard is not lighting up.

    Originally it was working fine. I then reinstalled Vista to a enterprise image for his work and it was still fine.

    Then I gave it to him and he installed the Command Center of the CD. Apparantly during install he accidentally selects that he had a F17Skullcap but he has a Ripley with light up keyboard, mouse, and no side lights (referred to as NLB?).

    Now his system thinks that he doesnt have the keyboard and that it is a skullcap.

    Anyways system has been reinstalled again in attempt to fix the issue but with no luck.

    I know its user stupidity but any chance of fixing this?

    Thank you,
    dpc
     
    delicatepc, Nov 21, 2008
    #1