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    M17X shipping confusion... Happen to anyone else???

    Discussion in 'Alienware' started by Languid, Jun 18, 2009.

  1. Languid

    Languid Notebook Consultant

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    So I placed my order on 6/6 with an estimated delivery of 7/10.

    I was pleased to see that the order was being processed much faster than anticipated and I received an email with tracking number (FedEx) on the 16th with a delivery date of the 19th.

    So far so good.

    I go to FedEx to track it and it says delivery on the 18th (today).
    But I notice the progress bar hasn't changed as far as actually tracking the shipment...

    I call them up (FedEx) and they say that they DON'T have the package, that Dell hasn't given it to them yet and there will be NO delivery today, or tomorrow.

    I call Dell up and he (Rep) says yup the dates are correct... Oh, wait, FedEx doesn't have the package... Hmm, well wait 5-7 business days and then call back if it hasn't appeared.

    I know, all I can do is wait, and if it does come sometime in the next week it's still WAY better than the original estimate. Still...

    Has this occured to anyone else? Should I be worried? Am I seeing the package in the process of being LOST in the system?
     
    Languid, Jun 18, 2009
    #1
  2. sleey0

    sleey0 R.I.P. AW Side Topics

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    pm sent.............
     
    sleey0, Jun 18, 2009
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  3. Kcissem

    Kcissem Notebook Evangelist

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    atleast yours supposedly shipped

    Could be like me and be stuck in "Build" still since the 3rd :(
     
    Kcissem, Jun 18, 2009
    #3
  4. Qualao

    Qualao Notebook Consultant

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    That is very strange, I have an order from AW coming in today and it has updated in the FedEx system all day.

    I would definitely keep on top of this and keep records of who you spoke to and what they tell you.
     
    Qualao, Jun 18, 2009
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  5. Languid

    Languid Notebook Consultant

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    Sent PM back Sleey0
     
    Languid, Jun 18, 2009
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  6. EviLCorsaiR

    EviLCorsaiR Asura

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    My M17 'shipped' one day before estimate. It was actually handed to DHL 9 days later.
     
    EviLCorsaiR, Jun 18, 2009
    #6