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    M17x + Pen/Tablet Input MAJOR issue

    Discussion in 'Alienware' started by Wuzawuza, Jul 18, 2009.

  1. Wuzawuza

    Wuzawuza Notebook Consultant

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    Hello everyone I have had a MAJOR conflict with my tablet and the new m17x. Let me explain:

    I recently purchased a Bamboo tablet (a WACOM product) for some light graphic design in photoshop.

    When I start my m17x with just the 9400M graphics card running I have no issues. It works correctly and accepts input, does handwritting recognition, etc.

    However, when I start the computer with my SLI 280M GPU's enabled I have major issues. First off my windows load time goes from about 30 seconds (with the cards off) to about 5 minutes. Once I am started up my pen/tablet eventually stops responding and my mouse starts stuttering when its moved (like theres a memory leak?). I cntrl+alt+delete the windows VistA process that has stopped responding (called wisptis.exe in the process list) and then restart the service. When I restart the service my computer slows to a crawl again (and mouse stuttering continues).

    I have tried redoing driver installation on the tablet.
    I have tried updating the driver for the tablet to WACOM's newest release.
    I have tried redoing factory default drivers from alienware for my graphics cards.
    I have done a disc format and reinstalled windows.
    I have tried enabling and disabling all the pen/tablet related services that come as a part of windows VistA.

    Anyone have ideas?

    Basically it can be one of 3 things:

    1. Windows VistA doesnt support my 280M/SLI setup with their tablet services?
    a. wisptis.exe runs as a result of the pen/ink services in VistA. Control+Alt+Delete and ending the process speeds my computer back up but also removes most of the important functionality i want from my pen/tablet (basically it becomes a mouse)
    2. Alienwares drivers conflict with the tablet/VistA service when the 280's/SLI are enabled?
    3. WACOM's driver doesnt support my graphics configuration?

    Anyone have a tablet out there and have any issues? I cant be the only one doing graphic design on this machine.

    Any suggestions and input to help troubleshoot the issue would be phenomenal.

    If you have any questions I will do my best to field them.

    Cheers.
     
    Wuzawuza, Jul 18, 2009
    #1