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    M17x - 8GB memory showing as 4GB in W7RC

    Discussion in 'Alienware' started by Jubal, Sep 28, 2009.

  1. Jubal

    Jubal Notebook Consultant

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    I'm running an M17x with Windows 7 Ultimate Release Candidate, 64-bit. I recently upgraded my memory to 2x 4GB Corsair 1066 DDR3, and after I installed it I remember checking it in Windows System and seeing 8GB. A few days later, Windows is reporting 4GB, so is the BIOS. I tried removing the memory sticks and swapping them, but that didn't change anything. Has anyone heard of this problem or have any ideas on what I can check?

    Thanks!
     
    Jubal, Sep 28, 2009
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  2. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    run 1 stick at a time and test the 2 out

    Might just have a stick went bad, in which case RMA the set (corsair is great with RMAs)
     
    cookinwitdiesel, Sep 28, 2009
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  3. EviLCorsaiR

    EviLCorsaiR Asura

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    As scook9 said, one of the two sticks has most likely gone bad.
     
    EviLCorsaiR, Sep 28, 2009
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  4. Jubal

    Jubal Notebook Consultant

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    That's what it was, I started it with one stick with no problems, started it with the other stick and couldn't boot up. Called it in, got an RMA number, shipped it back for a replacement. Thanks for the help!
     
    Jubal, Sep 28, 2009
    #4