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    M17x Lock Up-Return or not

    Discussion in 'Alienware' started by B1zzle, Nov 15, 2009.

  1. B1zzle

    B1zzle Notebook Enthusiast

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    What would you do?

    Since the first time the power button was pressed this unit has locked up more times in the week I have owned it than any other pc I have had since I was a kid. It's borderline sad. IS this windows 7's fault? or something else? It just randomly locks up for no reason..sometimes right when i turn the machine on and get into windows and click one obscure thing like the volume controls. It is bizarre, and after dropping 2600 on this metallic beast I am beginning to think this annoyance is not worth any dollar amount.

    Now yes, i could reload EVERYTHING as some of you are going to want to say..but why should i? the PC is a week old and has been doing this from the unboxing.

    Opinions
    Suggestions Appreciated.
     
    B1zzle, Nov 15, 2009
    #1
  2. SagerMeister

    SagerMeister Notebook Consultant

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    Does it lock up in safe mode?
     
    SagerMeister, Nov 15, 2009
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  3. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    I would give it another chance. Do the respawn. If it does lock up again, return it. Dell tech would try and make you keep it by sending out a tech to look at it, after they diagnost it. I would say, I would like a brand new unit.
     
    Rengsey R. H. Jr., Nov 15, 2009
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  4. Greg

    Greg Notebook Nobel Laureate

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    If it has problems within the return period...return it. I NEVER keep a piece of technology that is broken off the bat.
     
    Greg, Nov 15, 2009
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  5. AlienContact

    AlienContact Notebook Evangelist

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    Well, you should use your respawn disc...cause you can't trust some one in china or malaysia to install it for you. Looks like a OS problem...it's only been a few weeks and i'm sure you won't loose anything. I respawn mines the first day I had it...just so I can see for myself that I did install my own mistakes. Every computer I ever own has always been fresh installed....but that's my own perference. If that still wont fix it return the Big Bad RED DEMON!!!
     
    AlienContact, Nov 15, 2009
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  6. BatBoy

    BatBoy Notebook Nobel Laureate

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    Couldn't agree more... Dell only provides a 30 day from date of invoice. Or is it 21-days? If you are going to do it, make a decision soon. You can also opt to have them build another and exchange it. Call them if you aren't satisfied.
     
    BatBoy, Nov 16, 2009
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  7. B1zzle

    B1zzle Notebook Enthusiast

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    yeah dell just called tro ask if i had gotten everything and how it was working--i proceeded to tell them about how it locks up 10 times day and has since the first time i turned it on

    "oh dear i am sorry to hear that"

    i bet you are

    il try respawn
    though it grated my nerves to have to do such a thing to a new thing!
     
    B1zzle, Nov 17, 2009
    #7