M17x Purchasers- has ANYONE's order gone past phase 4?

Congratulations, i bet your nervously waiting for it to arrive, checking the clock every 5 to 10 minutes... I know i would be!

OB

 

Yup, i started using Netscape but, didn't like it, carrried on using IE7 but, too many security issues and then tried Opera and Firefox. Opera has many features that Firefox has in it's new version, only difference is that Opera had them built-in first (seems FF has "borrowed" some of them), Opera does everything i want it to do and supports Torrents so it's what i use now lol

OB

 

I wish you people who are getting your orders shipped would list your stats just so i could see if anyone else is getting shipped their "back order" parts.. I know a few people are getting the illuminated keyboard which i don't think is on back order anymore and also I have seen a few shipping with the 8800 GTX. They tell me that the M17X PRIMARY 12 CELL BATTERY-ACCESS is also on back order.. That must be the charger? How the %@#! can that be on back order if people are getting their systems shipped?????

 

there is a long list of people i dont knwo how they prioritize the people but i think for example since i ordered mine with a T8300 and 8700GT SLI i got my charger because they had all my items in stock. since they do not have one of your parts they may be giving away your charger to some one else just my opinion of what they are doing because thats the only way i think people would be getting there systems oh and also if they ordered before you i guess they would be getting it...i know people who have been waiting for QUITE a while

@OB

yea same here and FF takes up more of your system memory at times FF can be at 100% which pissed me off

 

Makes sense =P just sucks for me i guess.. How many more parts are going to dissapear before my part comes in? when will it end.. as far as people ordering before me, there are very few.. i placed my order 5/5/08.

 

damn that sucks but i rather wait and get a good computer than a half assed one early you know

 

Wasup guys...I'm new to posting here but have been lurking in the background for some time now...I ordered the following items for my m17x on 7/9/08

Area-51® m17x

Video/Graphics Card: Dual 512MB NVIDIA® GeForce® Go 8800M GTX – SLI Enabled
Display: 17" WideUXGA 1920 x 1200 LCD with Clearview Technology – Black
Includes AlienFX® Illuminated Keyboard – Exclusive Design!
System Lighting: Alienware® AlienFX® System Lighting - Lime
Processor: Intel® Core™ 2 Duo T9300 2.5GHz (6MB Cache 800MHz FSB)
Memory: 1GB Dual Channel DDR2 SO-DIMM at 667MHz – 2 x 512MB
Operating System (Office software not included): Windows Vista® Home Premium with Service Pack 1
Notebook Tuners and Remotes: Without Media Center Remote Control or TV Tuner
System Drive: Single Drive Configuration - 120GB 7,200RPM (8MB Cache) w/ Free Fall Protection
Optical Drives : 8x Dual Layer Burner (DVD±RW, CD-RW)
Wireless: Internal Intel® Wireless 4965 a/b/g/Draft-N Mini-Card
Sound Card : Internal High-Definition Audio with surround sound

The phase dates are the following:

Phase 1 7/9/08
Phase 2 7/11/08
Phase 3 7/14/08
Phase 4 7/15/08
Phase 5 7/17/08
Phase 6 7/21/08
Phase 7 7/22/08
Phase 8 7/22/08
Phase 9 7/22/08

Delivery date 7/29/08
The estimated delivery date was 8/18/08, so my laptop will be a few weeks early.

I'll post some pics after I install the new hard drives and 4 gigs of ram

 

nice setup man! what HDD's will you put in? 500gb or 320gb?

 

I went for 120gb then payed for the 320gb hard drive now the 120gb is secondary hard drive.

 

move 120 to secondary and add a 320 gig

 

Looks good, i'm going for 2 x 250Gb @ 7200rpm and a 500Gb smart-bay drive

Hope you get your soon, mine's going to take two weeks in theory.

I haven't been told anything's in back-order yet so...

OB

 

already did java. Thinking of buying a secondary 320gb hard drive and a smart bay battery.

 

I know it's a lil off topic but how do I know what phase my AW is on? Like Track it?

 

you should have gotten an email from AW with a link in it to your personal Phase Page. there, you can check how far along your order is.

 

you can also go here:

http://www.alienware.com/order_status_pages/order_status.aspx

and enter your email addy and order number and it will tell you

 

Lol it's pretty accurate (for Uk anyway) I've been inphase 4 since last Tuesday but, according to the very helpful CS person(s) it's perfectly normal so...

Be prepared for about a two week wait... It's killing me (",)

OB

 

Oh alienware.. Off till wednesday because of hurricane Ernesto.. Thought that was over a while ago.... Those Miami kids take wayyyy to much time off.. Guess I have to wait another two days till I blow up on them.

 

Am i hearing their CS recording correct? I believe it says they will resume regular business hours on Wednesday August 30th.. But thats a Saturday... and seriously.. would they really need a whole month off because of a little rain? I'm cancelling my order if they take the entire month of august off...

 

I ordered my m17x on the 24th and I still haven't got an email with an order number or anything. I don't know how long it normaly takes..but it seems a long time to me.

 

that is kinda long... what payment method did you use? some (such as wire transfer) take a while...

 

@fusion

hey did you check your spam mail? when i ordered mine it went in the spam mail if not then email AW and let them know whats up and check your account to see if the amount has been debited

@ahljay

i think it was probably a mistake and they mean July 30th because that is a wednesday right?? seriously man relax no need to get so angry well hopefully everything works out well your computer whichever you end up getting

tbh dell would never let that happen so yea its definitely a mistake

 

When i ordered mine i was told it can take up to 2 workig days for the money to register on the system before they will email you... seems a long time but, as Whizzo said, depends on your payment method?

PM Armando, maybe he can help?

OB

 

Thats what I thought too.. But i have been calling them today and I still get the August 30'th recording.. I hope it's a mistake.. I don't think I can take another month.. I think I would be alot more chill on the situation if i hadn't been in phase 2 for 3 months now...

 

I used the finance company (due to uni fees twas easier) and my junk/spam folder is clean, it just hasn't gone through, the finance company have confirmed the order I think they are slowing the order down, either way it's annoying me so much.

 

Does anyone know if it takes long to get passed phase 6, 7, & 8 ?
Thanks.

 

Phase 6 , 7 , 8 were in 2 days for myself.

 

ok so i guess not long right?

 

Well I think from reading this thread that I was one of the few who got thiers in record time. 10 days from order to delivery. But I was also on the phone quite a bit in the begining to make sure the ball got rolling. Which is why I am glad they were so patient with me

 

hey Qualao hate to break your record got mine in about 8 days.. ordered on the 8th and it shipped on the 14 and got it on the 16th

but tbh i didnt get the 8800s so that might be why i got it soo early

 

Holly!

I Just got mine started last Friday, excluding weekends.
So i guess I'm very inpatient.

They said that it was suppose to be delivered today July 31, but now maybe by Mon, Tues, for sure.

Dam I'm picky.

 

Finally after 3 months.. phase 5! Had to call in this morning and if you are waiting in phase 2 or have been on one for a large amount of time i would recommend calling.. I think they seriously forgot about me until i called so it's not a bad idea to remind them once and a while.. hopefully 6,7,8 go fast..

 

What time do the technicians finish working on our system in the phase process?
Like are they opened 24 hours, or do they finish like at 6 pm or something?

Thanks.

 

do you really expect them to slave away for 24h? i suppose they have a work schedule much like you and me...

 

I was told that they work late hours, but not 24hours.

 

Well, my order has been in phase 4 since 22nd, apparently all the parts for my order are in, but they aretesting the smart-bay drives, Shaun told me yesterday that i'd be in production by Monday so it's 8 business days in phase 4 so far...

"I only asked for a fully loaded m17x..." (",)

OB

 

Haha mybe you all should of done it my way. Low end. with easy upgrades.

 

I am 4 days in phase 4 now. Ordered the basic 120Gb HDD, and thats a slight bottleneck atm.

Every day less in phase 4.....and in 5..9, is a day more fun! Hope I will get it soon