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    M17x R2 blue screen issue

    Discussion in 'Alienware' started by grey_hammer777, Mar 18, 2010.

  1. grey_hammer777

    grey_hammer777 Notebook Guru

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    I have received a replacement M17x R2 for my faulty R1 several days ago and am experiencing intermittent blue screens (stop code 0x0000000A). I have all the latest drivers, ATI 10.3, A02 bios, and such. When it last happened last night, I had just opened the lid to surf and it blue screened. I'm thinking that the video driver is having issues. Any suggestions would be greatly appreciated!!
     
    grey_hammer777, Mar 18, 2010
    #1
  2. Aikimox

    Aikimox Weihenstephaner!

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    Was the system in Sleep mode? Do those BSODs happen all of a sudden, at boot, etc?
     
    Aikimox, Mar 18, 2010
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  3. grey_hammer777

    grey_hammer777 Notebook Guru

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    No, I never let the machine sleep. When I have the lid closed, I tell it to do nothing. It never happens on boot or shutdown.
     
    grey_hammer777, Mar 18, 2010
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  4. Aikimox

    Aikimox Weihenstephaner!

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    Looks like a power settings conflict to me. It can be a video driver related issue. If the BSODs happen at boot or during normal operation, I'd start from scratch,- re-flash the BIOS, re-install the OS.
    Maybe run hardware diagnostics first. Could be a faulty memory stick or an HDD.
     
    Aikimox, Mar 18, 2010
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  5. grey_hammer777

    grey_hammer777 Notebook Guru

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    Power settings conflict? Do you think that Alien Fusion and the Windows power scheme are conflicting?
     
    grey_hammer777, Mar 18, 2010
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  6. Aikimox

    Aikimox Weihenstephaner!

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    I don't think it's connected to AlienFusion, but rather something to do with the W7 power settings and the ATI video driver. I find it strange that sometimes, even though I change the settings to do nothing (in W7 control panel) my system still goes to sleep, dims the screen, starts the screensaver,etc.
     
    Aikimox, Mar 18, 2010
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  7. jcaulley

    jcaulley Notebook Consultant

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    I don't have my W7 computer with me here at work. But IIRC there are actually 2 places in W7 that you can change the power settings. Sometimes, changing the settings in one place does not update the other. I remember that when I set the lid to do nothing, I had to do it in 2 places. If noone else chimes in with the answer before I get home, I'll try to find it then.
     
    jcaulley, Mar 18, 2010
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