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    M17x is NOT chargeing (noobs beware )

    Discussion in 'Alienware' started by The_Moo?, Aug 9, 2009.

  1. The_Moo™

    The_Moo™ Here we go again.....

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    Ok so my M17x decided not to charge today and i didn't think much of it ....

    Now after 1 hour of trouble shooting @ 2am i am ready for bed and i figured i would post it up and let you guys throw out suggestions to try @ work tommorw

    things tried:

    booting with no Battery then shutting down then poping it back in and rebooting

    swapping while running

    tried both batteries i own

    removed and replugged the AC adapter

    verified the AC adapter is good

    disabled then enabled the battery

    beat it



    now i am tired and out of ideas ... the DC jack on the mobo is fine and YES the battery IS enabled :rolleyes:
     
  2. Quadzilla

    Quadzilla The eye is watching you

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    Try flashing back to the old bios and see if that helps at all .

    All the things you tried are what i would have so beyond that it could be something with the motherboard/machine itself.


    You could try restoring your BIOS to default first then power down for a minute or 2 and try again.

    Yank out the CMOS battery also worth a shot.
     
  3. The_Moo™

    The_Moo™ Here we go again.....

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    i said noobs beware ....

    *facepalm*

    one battery is completely dead aka 1 % the other is @ 8 %
     
  4. The_Moo™

    The_Moo™ Here we go again.....

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    you read my mind Quad i was already downloading the BIOS... i will try flashing then format

    start from ground up to trouble shoot :)
     
  5. jkxs

    jkxs Notebook Geek

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    Now now you go to sleep. It's your bedtime! :eek:
     
  6. The_Moo™

    The_Moo™ Here we go again.....

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    ALSO i think i can confirm its a mobo problem because when i take it out while its off and plug it back in NONE of my status lights show chargeing IE power button and alienhead

    spamming FN+2 all the time nothing will get the laptop to show its charging...



    it never registers its chargeing in POST or BIOS or while its off ... so i think i am in a pickle :(
     
  7. Purlpo

    Purlpo Notebook Evangelist

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    Uh... mehbeh the AC adapter is bad. You know, broken. It doesn't get hot or anything when you connect it to the laptop? Have you tried another power outlet? But I guess you should try flashing to the old bios and see if it helps before doing anything else.
     
  8. BIGX333

    BIGX333 Brazillian Overclocker

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    If the ac adapter is broken how the hell he can turn on the laptop? -_-"
     
  9. Quadzilla

    Quadzilla The eye is watching you

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    Magic ?...
     
  10. CSharpZealot

    CSharpZealot Notebook Consultant

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    Black magic..

    sounds more like either a BIOS or Mobo problem to me...one battery, yeps, they can die...but two batteries showing the same is either black magic (Quadzilla voodoo'd Moo-man??) or i'd say you're on the right track with the BIOS and Mobo..

    damn mate...bad bad bad...what a pickle!
     
  11. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Courtesy of the Clevo forum.

    <object width='320' height='265'><param name="movie" value="http://www.youtube.com/v/1Il_JF01nAs&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/1Il_JF01nAs&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width='320' height='265'></embed></object>
     
    Last edited by a moderator: May 6, 2015
  12. EviLCorsaiR

    EviLCorsaiR Asura

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    I'd definetely contact AW about it. Something is seriously wrong with your mobo.
     
  13. CSharpZealot

    CSharpZealot Notebook Consultant

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    now that was relevant...not :cool:
     
  14. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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  15. ThaDutchy

    ThaDutchy Notebook Evangelist

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    yes indeed, a very informative post.

    On topic...
    I have noticed some strange behaviour during charging. I noticed my battery was almost empty. I felt at the powerbrick but it was cool? although it was plugged in the wall outlet. Then I noticed the blue led, at the end of the cable (near the laptop) was not shining. I took it out the wall outled plugged it into another one. The Led was shining in the other outlet, so it was not broken. When setting it up to the original situation it was working again??? :confused: It's working proper now, but i did like to know what happend, seems kinda simulair.

    Edit: Ok, inside joke...
     
  16. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    um, what?

    Pull the battery again, keep in unplugged (NO POWER SOURCE AT ALL) hold the power button down for 10 seconds. Put the battery back in, plug it back in and test.
     
  17. vtrick

    vtrick Newbie

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    Moo
    Sorry to hear about your troubles.
    Did you check the power adapter with a multimeter to ensure that it was
    producing the correct voltage and amperage?
    Hope this helps. Between my wife and I, we've had over a dozen laptops
    through the years and I have seen this situation before.
    Laptops power systems are more vulnerable to power surges than desktop
    systems.
     
  18. blade445

    blade445 Notebook Consultant

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    I have had similar problems and reported this to Alienware. For me if I can not get FN+f2 to show the battery disable/enable on screen, I have to pull battery and hold power button for 5 seconds. Then when I go back to windows, I have to enable battery then disable battery and then enable battery again, this time it will start charging after about 3 min. Good luck and keep us posted.
     
  19. robin van berkel

    robin van berkel Notebook Guru

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    i got this to now :(

    Edit:

    thx for tip blade445 :notworthy:

    i turn off m17x
    take battery out
    hold 10sec +- on/off button
    battery back in
    turn m17x back on
    and he start charging


    damn razer mamba if i dont install driver i can turn of battery if i hit DPI buton it wil not onlye + of - DPI of mous it will also turn off battery on off off
     
  20. Billdozed

    Billdozed Notebook Geek

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    my friend lost his ac adapter, ordered a generic...he is retarded and got one with slightly different voltage..it would power on his computer fine but not charge the batteries

    since this isnt really your case i would agree with the magic idea

    unless the ac adapter really did start to go bad and it isnt supplying the correct wattage...i already had to replace mine

    Edit: basically what vtrick was saying, i stopped reading after the video was posted at the top
     
  21. blade445

    blade445 Notebook Consultant

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    You had to replace the charger? Was it Flextronics or Delta?
     
  22. Billdozed

    Billdozed Notebook Geek

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    Flextronics

    started with the DC side. after a few days of normal use, hadnt packed it up to travel or anything, I would have to jiggle it around to get it to light up blue and work. got to the point whenever i moved locations i would have to spend 5 min moving it around and propping it up in the right position to get it to work. then one day just nothing so I called in and they send a new one next day shipping as with all accessories.
     
  23. lordqarlyn

    lordqarlyn Global Biz Consultant

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    What is the wattage on your replacement? 210W or 240?
     
  24. Mystik

    Mystik Notebook Deity

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    I would suspect the mobo aswell, maybe a loose connection to the battery? I'd touch them, and see if there's any wobble in any of the battery pins or the connector (I'm not sure if they're attached together or just attached individually)

    Definitely worth trying is taking a multimeter to the AC adapter, to ensure it's living up to expectations. I'd also do the reset thing (no power source, press power button, etc)... it's worth a shot.
     
  25. GabeZ

    GabeZ Information Technology

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    Hi Moo,
    Oddly enough, I let my battery go completely dead one day, and when I tried to charge it, I had some issues as well. The laptop wasn't showing that it was charging, and after leaving it alone for a few minutes, it evenutally picked up the battery. Something seems a little odd about both BIOS's..... the first one having a small power leak.

    My best advice would be to try reflashing BIOS A00 or A01 and see what happens.

    Thanks,
    Gabe
     
  26. The_Moo™

    The_Moo™ Here we go again.....

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    Tried Blades IDEA no go

    already flashed BIOSes and i have pulled the CMOS


    i can't figure it out :(
     
  27. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Did you leave it unplugged when you held the power button?
     
  28. The_Moo™

    The_Moo™ Here we go again.....

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    yea ill try it again real quick ;)

    basically its like pullin the CMOS but not really

    re flashed

    set bios back to defaults

    held the power button

    pulled CMOS

    and left it off for a long time with no power and now its workin

    thanks guys ...

    :)
     
  29. kilthro

    kilthro Floating in Space

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    congrats!!!
     
  30. The_Moo™

    The_Moo™ Here we go again.....

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    lol i was getting mad :mad:

    it showed no signs of the AC adapter even plugged in when it was off so i was worried about the MOBO
     
  31. benthedogtrainer

    benthedogtrainer Notebook Evangelist

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    sweet ........


    how long have u had this thing
     
  32. zfactor

    zfactor Mastershake

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    moo seriously i would stick with a00 i have fixed 3 systems now that had issues with a01 locally... i have sent my source at dell my findings with a01 and he is getting it to the right hands..
     
  33. The_Moo™

    The_Moo™ Here we go again.....

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    no the issue was in A00 to :(

    i flashed A01 to A00 and back to A01